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  1. Jira Platform Cloud
  2. JRACLOUD-60945

Show Issue Type Name instead of Icon in Issue Navigator

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      Issue Summary

      When a user performs a search and the result includes a lot of issue types, the user is presented with the icons for these issue types instead of the name of the issue type.

      In essence, making it difficult to easily discern which issue type each issue is if they have used same images as icons.

      Feature

      Can an option be added that lets the JIRA admin toggle between showing the issue type name or it's icon for their instance.

      Existing Behavior

      JIRA would only show the feature name if no icon is associated with it and there's no way to toggle between the two.

      Known KB that Achieves feature partly:

            [JRACLOUD-60945] Show Issue Type Name instead of Icon in Issue Navigator

            David Bakkers added a comment -

            +1

            This is a genuine PITA. Also, when using the Jira Issues macro in Confluence, the Type column comes back as icons, not text like 'Story', 'Epic', 'Risk' etc. An icon is useless for other macros to use for filtering or exporting.

            Given that in JQL we can search for the type of issue by its text name, it seems absurd to only be able to get back a non-text result. Add a new value to return, such as issueTypeAsText so that we can choose which to return.... an icon or the text.

            David Bakkers added a comment - +1 This is a genuine PITA. Also, when using the Jira Issues macro in Confluence, the Type column comes back as icons, not text like 'Story', 'Epic', 'Risk' etc. An icon is useless for other macros to use for filtering or exporting. Given that in JQL we can search for the type of issue by its text name, it seems absurd to only be able to get back a non-text result. Add a new value to return, such as issueTypeAsText so that we can choose which to return.... an icon or the text.

            Solitonman added a comment -

            I have to say it's confusing that this information isn't readily available to display, since it's obviously being retrieved - hovering over the icon for the issue type yields a pop up with the name.  So it's being inserted into the HTML for the page which means that there's some mechanism that can retrieve it.  

            Solitonman added a comment - I have to say it's confusing that this information isn't readily available to display, since it's obviously being retrieved - hovering over the icon for the issue type yields a pop up with the name.  So it's being inserted into the HTML for the page which means that there's some mechanism that can retrieve it.  

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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                Created:
                Updated:
                Resolved: