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  1. Jira Cloud
  2. JRACLOUD-60844

User session to respect the changes made to the session timeout customization.

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      • If a user customizes the session timeout as per How to change the default session timeout, these changes are not reflected on the User Sessions page.
      • The session is not destroyed checking the atlassian-jira-security.log and the user does not get logged out , however on the on the User Sessions page, the session is removed and re-created automatically after 4 hours.
      • If the user is idle for more than 4 hours, the session disappears from the User Session page but does not get logged out.
      • The missing functionality is not limited to a customized JIRA timeout, but also to standard JIRA session timeout

      Suggested Solution

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              Unassigned Unassigned
              astephen@atlassian.com Adrian Stephen
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