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  1. Jira Cloud
  2. JRACLOUD-60782

Allow Issue commented Event to be triggered when adding attachment and comment via Email

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Allow Issue commented Event to be triggered when adding attachment and comment via Email instead of only issue updated event triggered.

      Suggested Solution

      Currently In JIRA when an user add attachment via comment box in JIRA instance together with comment, at user end user receive notification for issue updated and issue commented notification as both of this event is triggered.

      When an user reply JIRA email and add an attachment and comment in the mail. Attachment and comment is added to an issue but this time only event issue updated is triggered and issue comment is not triggered. As mentioned by developer note in this bug ticket JRA-41226 it is an expected behaviour.

      Kindly add feature in JIRA that allows issue commented and issue updated event to be triggered when an user reply JIRA email and add an attachment and comment in the mail.

      Attachments

        Issue Links

          duplicates

          Suggestion - JRACLOUD-34062 Adding a comment through email containing attachments should trigger 'Issue Commented' event

          • Under Consideration
          is related to

          Suggestion - JRASERVER-60782 Allow Issue commented Event to be triggered when adding attachment and comment via Email

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              smanimaran Shan Sharma Manimaran (Inactive)
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              11 Vote for this issue
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              Dates

                Created:
                Updated:
                Resolved: