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  1. Jira Platform Cloud
  2. JRACLOUD-5843

Ability to archive issues

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

       

      26 November 2024

      Hello everyone,

      I’m thrilled to announce that native archiving issues in Jira Cloud is now generally available.

      Instead of deleting issues, Premium and Enterprise users can now archive issues from their projects to reduce clutter. If you archive an issue, it will only appear in Archived issues and can no longer be edited. You can restore an archived issue if you need it in the future.

      To help your team start archiving issues immediately, we’ve automatically allowed users, groups, and roles to archive issues if they already have permission to delete them. For more details, please read the support documentation.

      Best,
      Arbaaz Gowher
      Product Manager, Jira

      13 March 2024

      Hello everyone,

      I'm thrilled to announce native migration support for Archived Issues from the Data Center to the cloud, now available as a General Availability (GA) feature in the Jira Cloud Migration Assistant (JCMA). This feature is accessible from JCMA version 1.10.16 onwards.

      For more details on how Archived Issues are migrated, visit our support documentation.
      Feel free to respond to this ticket if you have any follow-up questions.

      Cheers,
      Shraddha Garg
      Product Manager, Jira Migrations

      14 August 2023

      Hey everyone,

      I’m happy to share that we’ve released the first milestone of this project to all customers. Admins can now archive issues on Jira Cloud using APIs. For more information, read this post!

      Keep an eye out for updates on this ticket as we progress toward the second milestone, allowing end users to archive issues on the product.

      Thanks as always for your patience.

      Best,
      Arbaaz Gowher
      Product Manager, Jira Cloud

      24 January 2023

      Hi Everyone!

      We'd like to let you know that we're making good progress on the ability to archive individual Jira Cloud issues. We'd like to invite customers to our Early Access Program (EAP) so we can test the archive and unarchive functionality with a small group of customers. For more information, please refer to this post. 

      Looking forward to your active participation.

      Regards,
      Arjoon Som
      Sr. PM, Jira Cloud

       

      Original request description:

      We would like to have the ability to archive old issues. We currently have an installation of JIRA (3.0.3) that has grown to 50,000 + issues. Out of these, about 35k are closed issues. We would like to be able to remove these issues from the database so that our installation has a smaller amount of issues. As an example, all issues that are more than 90 days old would be removed from the database, but they would still be useful for a Knowledge Base.

      To summarise, a feature that would remove or export issues (with comments) of certain age would be very useful.

       

       

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            [JRACLOUD-5843] Ability to archive issues

            Yatish Madhav added a comment -

            Thanks 7645729f7e9f  and Atlassian - that is great. I will share this with the team!

            Yatish Madhav added a comment - Thanks 7645729f7e9f   and Atlassian - that is great. I will share this with the team!

            Vladimir Cech added a comment -

            1d229dbbce78 Do you think that voting will help...? Yes, give it a chance but history taught us the there is no care about votes or care comes toooooooo late when stuff is already broken and users are frustrated (too much).

            Vladimir Cech added a comment - 1d229dbbce78 Do you think that voting will help...? Yes, give it a chance but history taught us the there is no care about votes or care comes toooooooo late when stuff is already broken and users are frustrated (too much).

            Susan Hauth [Jira Queen] added a comment -

            Please vote/watch this issue: https://jira.atlassian.com/browse/JRACLOUD-85101 if you want the ability to bulk archive.

            Susan Hauth [Jira Queen] added a comment - Please vote/watch this issue: https://jira.atlassian.com/browse/JRACLOUD-85101 if you want the ability to bulk archive.

            Laura Ceron (Inactive) added a comment -

            https://jira.atlassian.com/browse/JRACLOUD-5843

            Laura Ceron (Inactive) added a comment - https://jira.atlassian.com/browse/JRACLOUD-5843

            Shraddha Garg (Inactive) added a comment -

            Hi 0afecf7d05eb,

            We currently do not support notification events for Archived issues on the JCMA which is why the warning is showed. 

            Regards,
            Shraddha Garg
            Product Manager | Cloud Migrations

            Shraddha Garg (Inactive) added a comment - Hi 0afecf7d05eb , We currently do not support notification events for Archived issues on the JCMA which is why the warning is showed.  Regards, Shraddha Garg Product Manager | Cloud Migrations

            Allison Carlson added a comment -

            @Arbaaz Gowher - 

            Now that the EAP is complete, are there plans to release this issue-level archive feature for Cloud?  If yes, what is the expected date for this release? 

            thank you!

            Allison Carlson added a comment - @Arbaaz Gowher -  Now that the EAP is complete, are there plans to release this issue-level archive feature for Cloud?  If yes, what is the expected date for this release?  thank you!

            Leo LI added a comment -

            Hi team,

            As I tried that API, but it looks like work on Jira Software project but not work on Jira Product Discovery project.

            Would this be enabled in Jira Product Discovery projects? 

            Leo LI added a comment - Hi team, As I tried that API, but it looks like work on Jira Software project but not work on Jira Product Discovery project. Would this be enabled in Jira Product Discovery projects? 

            Ciocirlan, Costel-Iulian added a comment - - edited

            Will this be integrated also in Automation (Archive issue action)? so we can automate this process and not manually archive tickets ? 
            Any ETA on when this will be live ? 

            Ciocirlan, Costel-Iulian added a comment - - edited Will this be integrated also in Automation (Archive issue action)? so we can automate this process and not manually archive tickets ?  Any ETA on when this will be live ? 

            Patricia Pattin added a comment -

            Hello

             

            Can we get an updated status on this request? Last update was Jan 2023

            Patricia Pattin added a comment - Hello   Can we get an updated status on this request? Last update was Jan 2023

            Miguel GONZALEZ ROMERO added a comment -

            This is a must to have...it is surprising that it does not exist yet!

            by when can we expect this released? we would need it for yesterday

            thanks

            Miguel GONZALEZ ROMERO added a comment - This is a must to have...it is surprising that it does not exist yet! by when can we expect this released? we would need it for yesterday thanks

              7645729f7e9f Arbaaz Gowher (Inactive)
              4f86d9b1e4f1 David Alonzo
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              399 Start watching this issue

                Created:
                Updated:
                Resolved: