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Bug
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Resolution: Fixed
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Low
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41
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Severity 3 - Minor
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35
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NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Summary
When accessing a dashboard with gadgets that depends on filters that the user does not have access to, the error message is misleading and does not reflect the true nature of the problem:
Unfortunately, one or more of your preferences are now unavailable. Please update your preferences, or remove gadget by clicking delete from the title bar above.
Steps to Reproduce
- Create a private (not shared) filter;
- Add a Pie Chart gadget to a shared Dashboard;
- Use the private filter on the Pie Chart gadget;
- Access this dashboard as another user.
Expected Results
An error mentioning the user is unable to view the filter or project would be displayed as in JIRA 6.3.15:
Actual Results
The following error is displayed:
Notes
- The problem is simply that the user viewing the gadget does not have permission to view the filter.
- The problem will happen if any field values was missing from the filter.
Workaround
- Note 1: Grant the user the necessary permission to view the filters used by the affected gadgets.
- Note 2: Remove the missing field values from the filter.
- is duplicated by
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CLOUD-8547 Dashboard: An error occurred while generating the response
- Closed
- is related to
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JRACLOUD-62419 Filters affected by JRA-62386 are breaking Pie Charts
- Closed
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JRASERVER-45227 Regression JRA-17411 - Misleading error when accessing Dashboards without permission to see gadgets' filters
- Closed