Unable to Restore Backup from Cloud 6.5-OD-05-041 to JIRA Server

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Steps to Reproduce:

      1. Take the latest JIRA Cloud backup.
      2. Install JIRA 6.4.6.
      3. Put the Cloud backup on the JIRA Home > import
      4. Run the Setup Wizard.
      5. Choose Import Data
      6. Put the Backup name on the File Name

      Expected Result:

      • There will be a warning, but there is an option that able to be clicked to proceed the restore.

      Actual Result:

      • The warning below appears:

      Workaround
      Try restoring to a slightly older JIRA server version e.g. 6.4.5 if possible.

      NOTES:

      • JIRA 6.4 also have the same problem.

            Assignee:
            Unassigned
            Reporter:
            Julian (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            23 Start watching this issue

              Created:
              Updated:
              Resolved: