Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-43260

Cannot Edit Workflow Scheme with error Issue Type does not exist

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      When modifying a Workflow Scheme, the following error is displayed: "A issue type with ID ‘10200’ does not exist"

      Cause:
      The Issue Type has been deleted but it is still linked to the workflow.

      Environment

      This is the most up to date JIRA Cloud environment, but is likely present on JIRA Server as well.

      Steps to Reproduce

      1. Delete any issue type for that is being used by an active workflow.
      2. Attempt to edit the workflow scheme.

      Expected Results

      Workflow scheme is editable.

      Actual Results

      You will encounter an error similar to "A issue type with ID '10200' does not exist.
      The ID will be different but the error message will be the same.
       

      Workaround

      • Recreate the Workflow Scheme from scratch (not Copy scheme as the copy contains the corruption) and reassign Projects to that new Scheme.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              efranklin Eric Franklin (Inactive)
              Votes:
              11 Vote for this issue
              Watchers:
              29 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: