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  1. Jira Cloud
  2. JRACLOUD-42476

More Verbose Error on UI When Create Application Link Fails

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When JIRA fails to create an application link, we should have more details as to why the application link fails to create.

      Currently on the UI we display:

      No response was received from the URL you entered. It may not be valid.

      or

      No response was received from the URL you entered - it may not be valid. Please fix the URL below, if needed, and click Continue.

      While the logs will tell us:

      javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
       at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:441)
       at javax.mail.Service.connect(Service.java:233)
       at javax.mail.Service.connect(Service.java:134)
      Unable to respond to any of these challenges

      and so on. Including even these errors messages on the UI would be extremely useful.

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              Unassigned Unassigned
              bcruz@atlassian.com Brian Cruz (Inactive)
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                Created:
                Updated:
                Resolved: