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  1. Jira Cloud
  2. JRACLOUD-42218

Avatar images are missing in email notifications

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Email notifications are not including the profiles avatar in Cloud instances, as shown below:

      Steps to Reproduce

      1. Create a user
      2. Add an avatar to it (tested with the attached image jira_logo_landing.png)
      3. Enable notifications for own changes
      4. Create an issue
      5. Check notification for this operation

      Expected Outcome

      • After issue is created, the notification includes correctly the avatar

      Actual Outcome

      • The notification does not include it.

      Attachments

        1. avatar_missing.png
          avatar_missing.png
          56 kB
        2. jira_logo_landing.png
          jira_logo_landing.png
          2 kB

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              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              jsilveira Jaime S
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              Dates

                Created:
                Updated:
                Resolved: