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  1. Jira Cloud
  2. JRACLOUD-36971

Renamed users break existing filters

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When you rename a user's username, all existing filters that still use the old username should still be working fine. This doesn't seem to be the case.

      Take an example here: we renamed "johndoe" to "johndoe2345", opening an existing filter that still has:

      assignee = "johndoe"

      Would not show any error at first, it just says "no issues found". But refreshing the page would say: "The value 'johndoe' does not exist for the field 'assignee'." In fact, johndoe actually has issues assigned to him.

      Reindexing doesn't fix the issue.

      WORKAROUND:
      Manually edit the JQL filter to reflect the new username.

      Attachments

        1. RenamedUser.jpg
          RenamedUser.jpg
          106 kB
        2. Selection_050.png
          Selection_050.png
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        Issue Links

          is duplicated by

          Suggestion - JRACLOUD-36948 Renaming users should automatically edit existing JQL filters to reflect that new username

          • Closed
          is related to

          Suggestion - JSWCLOUD-10108 If a user is renamed, fix the Quick Filters and Swimlanes which refer to that user name

          • Closed

          Suggestion - JRACLOUD-79983 [Tracking in issue links] Various issues related to actions that cause broken Saved Filters

          • Gathering Interest

          Suggestion - JRASERVER-36971 Renamed users break existing filters

          • Gathering Interest

          Activity

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              Unassigned Unassigned
              dleng Daniel Leng (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: