Details
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Bug
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Resolution: Fixed
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Highest
Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Though the action was successful, in a number of projects, customers are hitting into an exception error message (Exception occurred: java.lang.NullPointerException: null value), when creating sub-tasks or issues. Screen-shot of error message is attached.
Steps to Reproduce
- On any JIRA existing issue, try to create a sub-task, or
- Raise a JIRA issue/story with unassigned
Expected Results
Issues or sub-tasks should be raised just fine.
Actual Results
Error message (Exception occurred: java.lang.NullPointerException: null value) is being thrown from the system.
The sub-task is created successfully though you see the error message.
Current Workaround
Unmark the 'Security Level' field to be displayed on the issue create screen (refer screenshot below).
Dependancy:
Requires the 'Security Level' field to be displayed to trigger the behaviour
Attachments
Issue Links
- is related to
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JRASERVER-36926 JIRA issue sub-tasks created however system throws error message
- Closed