Details
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Bug
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Resolution: Fixed
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Medium
Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
If using Spanish - Latin America (es-419) as preferred language in Google Chrome browser, some functionalities in JIRA can cause a 500 Internal Server Error, as the following:
2013-06-12 09:33:46,648 http-bio-9060-exec-11 ERROR admin 573x398x1 15465ge 127.0.0.1 /rest/project-templates/1.0/templates [jersey.spi.container.ContainerResponse] Mapped exception to response: 500 (Internal Server Error) javax.ws.rs.WebApplicationException: java.text.ParseException: String, es-419, is not a valid language tag at com.sun.jersey.server.impl.model.HttpHelper.clientError(HttpHelper.java:265) at com.sun.jersey.server.impl.model.HttpHelper.getAcceptLanguage(HttpHelper.java:222) at com.sun.jersey.server.impl.VariantSelector.selectVariant(VariantSelector.java:290) at com.sun.jersey.spi.container.ContainerRequest.selectVariant(ContainerRequest.java:679) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) <+2> (NativeMethodAccessorImpl.java:39) (DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) <+1> (WebApplicationImpl.java:287) at com.sun.proxy.$Proxy1948.selectVariant(Unknown Source) <+3> (Status.java:347) (SecurityExceptionMapper.java:23) (SecurityExceptionMapper.java:15) at com.sun.jersey.spi.container.ContainerResponse.mapException(ContainerResponse.java:452) <+5> (WebApplicationImpl.java:1406) (WebApplicationImpl.java:1349) (WebApplicationImpl.java:1339) (WebComponent.java:416) (ServletContainer.java:537) ... Caused by: java.text.ParseException: String, es-419, is not a valid language tag at com.sun.jersey.core.header.LanguageTag.parse(LanguageTag.java:122) at com.sun.jersey.core.header.AcceptableLanguageTag.<init>(AcceptableLanguageTag.java:69) at com.sun.jersey.core.header.reader.HttpHeaderReader$8.create(HttpHeaderReader.java:418) at com.sun.jersey.core.header.reader.HttpHeaderReader$8.create(HttpHeaderReader.java:416) at com.sun.jersey.core.header.reader.HttpHeaderReader.readList(HttpHeaderReader.java:465) at com.sun.jersey.core.header.reader.HttpHeaderReader.readAcceptableList(HttpHeaderReader.java:436) at com.sun.jersey.core.header.reader.HttpHeaderReader.readAcceptLanguage(HttpHeaderReader.java:423) <+1> (HttpHelper.java:220)
We have a KB suggesting a workaround for this:
https://confluence.atlassian.com/display/JIRAKB/500+Internal+Server+Error+due+to+ParseException+es-419+is+not+a+valid+language+tag
Attachments
Issue Links
- is related to
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JRASERVER-33686 Incompatibility with Spanish Latin America language in Chrome
- Gathering Impact
- relates to
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JRACLOUD-73557 500 Internal server error when unauthenticated user hits Jira REST endpoint with language es-419
- Closed