trying the jira trial version on linux with mysql and not starting the jira process.

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    • Type: Bug
    • Resolution: Handled by Support
    • Priority: Low
    • Component/s: None
    • None

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Hi,
      this is gopal from juniper and i am new to jira.
      We have downloaded the trial verision and trying to install on linux with mysql
      hostingo with RAM 2GB

      1. uname -a
        Linux jtvm 2.6.32-358.6.1.el6.i686 #1 SMP Tue Apr 23 18:13:20 UTC 2013 i686 i686 i386 GNU/Linux

      Could you please review the below log and help why the jira is not starting the process.
      Is it ram problem?
      any additional settings i have to do?

      Configured jira and db connection with mysql and this is working fine.

      Info for review:
      2013-06-20 06:20:32,460 localhost-startStop-1 INFO [atlassian.jira.startup.JiraHomeStartupCheck] The jira.home directory '/var/jira-home' is validated and locked for exclusive use by this instance.
      2013-06-20 06:20:32,486 localhost-startStop-1 INFO [jira.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /root/atlassian-jira-6.0.2/atlassian-jira-6.0.2-standalone/dbconfig.xml
      2013-06-20 06:20:32,607 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] Running JIRA startup checks.
      2013-06-20 06:20:32,607 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] JIRA pre-database startup checks completed successfully.
      2013-06-20 06:20:32,615 localhost-startStop-1 INFO [jira.config.database.DatabaseConfigurationManagerImpl] Now running Database Checklist Launcher
      2013-06-20 06:20:34,171 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Product Name is MySQL
      2013-06-20 06:20:34,172 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Product Version is 5.1.69
      2013-06-20 06:20:34,172 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Driver Name is MySQL-AB JDBC Driver
      2013-06-20 06:20:34,172 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Driver Version is mysql-connector-java-5.1.24 ( Revision: ${bzr.revision-id} )
      2013-06-20 06:20:35,045 localhost-startStop-1 INFO [atlassian.jira.startup.DatabaseChecklistLauncher] JIRA database startup checks completed successfully.
      2013-06-20 06:20:35,046 localhost-startStop-1 INFO [jira.config.database.DatabaseConfigurationManagerImpl] Now running Post database-configuration launchers
      2013-06-20 06:20:35,973 localhost-startStop-1 INFO [jira.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /root/atlassian-jira-6.0.2/atlassian-jira-6.0.2-standalone/dbconfig.xml
      2013-06-20 06:20:36,451 localhost-startStop-1 INFO [atlassian.jira.startup.DatabaseLauncher] Database transactions enabled: true
      2013-06-20 06:20:36,452 localhost-startStop-1 INFO [atlassian.jira.startup.DatabaseLauncher] Using JIRA's default for database transaction isolation level: 2
      2013-06-20 06:20:36,453 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger]

      Database configuration OK

      ___ Database Configuration _________________

      Loading entityengine.xml from : file:/root/atlassian-jira-6.0.2/atlassian-jira-6.0.2-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml
      Entity model field type name : mysql
      Entity model schema name :
      Database Version : MySQL - 5.1.69
      Database Driver : MySQL-AB JDBC Driver - mysql-connector-java-5.1.24 ( Revision: ${bzr.revision-id} )
      Database URL : jdbc:mysql://localhost:3306/jiradb?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB
      Database JDBC config : mysql jdbc:mysql://localhost:3306/jiradb?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB

      2013-06-20 06:20:38,083 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger]

      ___ Starting the JIRA Plugin System _________________

      2013-06-20 06:21:19,081 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger]

      *********************************************************************************
      JIRA 6.0.2 build: 6097 started. You can now access JIRA through your web browser.
      *********************************************************************************

      2013-06-20 06:21:19,135 localhost-startStop-1 INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler not started: JIRA not setup yet.
      2013-06-20 06:21:23,153 Modification Check:thread-1 INFO [atlassian.jira.startup.JiraStartupLogger]

      Hangging at ERRORS

      frother_bg_sml_edit.png, decorators/panel-admin.jsp, images/icons/box_16.gif, images/icons/icon16-workflow.png, images/icons/icon16-components.png, images/icons/issuetypes/task_agile.png, images/icons/tools_12_white.png
      Removed Files : None

      Jun 20, 2013 6:22:08 AM org.apache.jasper.compiler.TldLocationsCache tldScanJar
      INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.

      when i open the page as
      http://10.94.165.185:8080
      it will struck here and as above error and not getting the prompt and hangs
      http://10.94.165.185:8080/secure/SetupApplicationProperties!default.jspa

            Assignee:
            Unassigned
            Reporter:
            gopalrao K
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              Created:
              Updated:
              Resolved: