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  1. Jira Cloud
  2. JRACLOUD-33201

Issue failed to create due to lack of disk space, but incoming mail handler continues to process messages

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    • Suggestion
    • Resolution: Won't Fix
    • None
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      If JIRA fails to create issues due to lack of disk space, the mail handler continues to process messages. This results in messages being deleted from the mailbox, while JIRA does not create the respective issue for those messages.

      Error thrown in logs:

      2013-05-22 17:13:27,063 QuartzWorker-0 ERROR ServiceRunner    Create or Comment handler [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event 'com.atlassian.jira.event.issue.IssueEvent@f6d976e[issue=IN-101,comment=<null>,worklog=<null>,changelog=<null>,eventTypeId=1,sendMail=true,params={eventsource=workflow, baseurl=http://localhost:8080},subtasksUpdated=false]' from the invoker 'SingleParameterMethodListenerInvoker{method=public void com.atlassian.jira.bc.issue.watcher.AutoWatchService.onIssueEvent(com.atlassian.jira.event.issue.IssueEvent), listener=com.atlassian.jira.bc.issue.watcher.AutoWatchService@64f266cb}'.
      java.lang.RuntimeException: java.io.IOException: No space left on device
      	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54)
      	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
      	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
      	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
      	at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
      	at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)  <+2> (DelegatingMethodAccessorImpl.java:25)
      	at java.lang.reflect.Method.invoke(Method.java:597)
      	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
      	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)
      	at com.sun.proxy.$Proxy5.publish(Unknown Source)
      	at com.atlassian.multitenant.event.DefaultPeeringEventPublisherManager.publish(DefaultPeeringEventPublisherManager.java:17)
      	at com.atlassian.multitenant.event.PeeringEventPublisher.publish(PeeringEventPublisher.java:23)
      	at com.atlassian.jira.event.issue.IssueEventDispatcher.dispatchEvent(IssueEventDispatcher.java:184)
      	at com.atlassian.jira.event.issue.IssueEventDispatcher.dispatchEvent(IssueEventDispatcher.java:134)
      	at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:57)
      	at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050)
      	at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446)
      	at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
      	at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:807)
      	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:440)
      	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:517)
      	at com.atlassian.jira.service.util.handler.DefaultMessageHandlerContext.createIssue(DefaultMessageHandlerContext.java:73)
      	at com.atlassian.jira.service.services.mail.DelegatingMessageHandlerContext.createIssue(DelegatingMessageHandlerContext.java:47)
      	at com.atlassian.jira.plugins.mail.handlers.CreateIssueHandler.handleMessage(CreateIssueHandler.java:242)
      	at com.atlassian.jira.plugins.mail.handlers.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:133)
      	at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:368)
      	at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:271)
      	at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:356)
      	at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:252)
      	at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
      	at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47)
      	at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
      	at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72)
      	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
      Caused by: com.atlassian.jira.util.RuntimeIOException: java.io.IOException: No space left on device
      	at com.atlassian.jira.index.WriterWrapper.commit(WriterWrapper.java:136)
      	at com.atlassian.jira.index.DefaultIndexEngine$WriterReference.commit(DefaultIndexEngine.java:220)
      	at com.atlassian.jira.index.DefaultIndexEngine$FlushPolicy$2.commit(DefaultIndexEngine.java:60)
      	at com.atlassian.jira.index.DefaultIndexEngine$FlushPolicy.perform(DefaultIndexEngine.java:84)
      	at com.atlassian.jira.index.DefaultIndexEngine.write(DefaultIndexEngine.java:154)
      	at com.atlassian.jira.index.QueueingIndex$Task.index(QueueingIndex.java:144)
      	at com.atlassian.jira.index.QueueingIndex$Task.run(QueueingIndex.java:125)
      	at java.lang.Thread.run(Thread.java:680)
      Caused by: java.io.IOException: No space left on device
      	at java.io.RandomAccessFile.writeBytes(Native Method)
      	at java.io.RandomAccessFile.write(RandomAccessFile.java:482)
      	at org.apache.lucene.store.FSDirectory$FSIndexOutput.flushBuffer(FSDirectory.java:472)
      	at org.apache.lucene.store.BufferedIndexOutput.flushBuffer(BufferedIndexOutput.java:99)
      	at org.apache.lucene.store.BufferedIndexOutput.flush(BufferedIndexOutput.java:88)
      	at org.apache.lucene.store.FSDirectory$FSIndexOutput.seek(FSDirectory.java:501)
      	at org.apache.lucene.index.TermInfosWriter.close(TermInfosWriter.java:220)
      	at org.apache.lucene.index.TermInfosWriter.close(TermInfosWriter.java:225)
      	at org.apache.lucene.index.FormatPostingsFieldsWriter.finish(FormatPostingsFieldsWriter.java:69)
      	at org.apache.lucene.index.FreqProxTermsWriter.flush(FreqProxTermsWriter.java:138)
      	at org.apache.lucene.index.TermsHash.flush(TermsHash.java:109)
      	at org.apache.lucene.index.DocInverter.flush(DocInverter.java:72)
      	at org.apache.lucene.index.DocFieldProcessor.flush(DocFieldProcessor.java:59)
      	at org.apache.lucene.index.DocumentsWriter.flush(DocumentsWriter.java:575)
      	at org.apache.lucene.index.IndexWriter.doFlush(IndexWriter.java:3524)
      	at org.apache.lucene.index.IndexWriter.flush(IndexWriter.java:3489)
      	at org.apache.lucene.index.IndexWriter.prepareCommit(IndexWriter.java:3352)
      	at org.apache.lucene.index.IndexWriter.commitInternal(IndexWriter.java:3425)
      	at org.apache.lucene.index.IndexWriter.commit(IndexWriter.java:3407)
      	at org.apache.lucene.index.IndexWriter.commit(IndexWriter.java:3391)
      	at com.atlassian.jira.index.WriterWrapper.commit(WriterWrapper.java:132)
      

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              Unassigned Unassigned
              pkirkeby Pelle Kirkeby (Inactive)
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                Updated:
                Resolved: