Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-32914

If the username has capital letters in the incoming mail handler a non-JIRA users email address isn't recorded

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Auto reporter for issues created by email is always lowercase despite the fact that the username is capitalized everywhere else within the system. If this happens it breaks cases where issues are created by a non-JIRA user are set up to append the email address to the description field and the field remains blank

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-32750 Mail handler doesn't append the FROM address

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-32914 If the username has capital letters in the incoming mail handler a non-JIRA users email address isn't recorded

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              cbenard Carlen Benard (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              10 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: