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  1. Jira Cloud
  2. JRACLOUD-32110

Update documentation regarding escaping special characters in JQL

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      The documentation found here:
      https://confluence.atlassian.com/display/JIRA/Performing+Text+Searches#PerformingTextSearches-Escapingspecialcharacters:\or\\
      is incorrect in that this following bug ticket exists showing that it in fact does not work JRA-25092.

      Especially for the '[]', steps to reproduce the problem:

      1. Create a ticket summery is [example]
      2. Search in Advanced search by using JQL: 
        summary ~ "\\[example\\]"

        As introduced [in this doc it should be working

      3. No result will shows up

      Cheers,
      Amanda

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-25092 Searching JIRA issues for special characters (in text fields) does not work, even if these characters have been properly escaped in a quick, simple or advanced (i.e. JQL) search.

          • Medium - Medium priority issues
          • Closed

          Suggestion - JRASERVER-32110 Update documentation regarding escaping special characters in JQL

          • Closed

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              Unassigned Unassigned
              amwei AmandaA
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                Updated:
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