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  1. Jira Cloud
  2. JRACLOUD-29106

Better messaging when there is an error in rendering attachment web panel

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Details

    • Suggestion
    • Resolution: Duplicate
    • Issue - View
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    • Atlassian OnDemand 161
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When there is a problem in parsing a file, for example a corrupted zip file for e.g.:

      2012-07-24 21:05:12.337121500 2012-07-24 21:05:12,334 TP-Processor14 ERROR sysadmin 1265x24125x1 30xmyz 211.24.247.39,131.103.26.83 /browse/TEST-17 [jira.web.component.ModuleWebComponentImpl] Error rendering web panel: com.atlassian.jira.jira-view-issue-plugin:attachmentmodule (null)
      2012-07-24 21:05:12.337124500 java.lang.IllegalArgumentException: invalid extra field length
      2012-07-24 21:05:12.337124500 	at java.util.zip.ZipEntry.setExtra(ZipEntry.java:232)
      2012-07-24 21:05:12.337125500 	at org.apache.commons.compress.archivers.zip.ZipArchiveEntry.setExtra(ZipArchiveEntry.java:455)
      2012-07-24 21:05:12.337137500 	at org.apache.commons.compress.archivers.zip.ZipArchiveEntry.addExtraField(ZipArchiveEntry.java:351)
      2012-07-24 21:05:12.337137500 	at org.apache.commons.compress.archivers.zip.ZipArchiveEntry.mergeExtraFields(ZipArchiveEntry.java:625)
      2012-07-24 21:05:12.337138500 	at org.apache.commons.compress.archivers.zip.ZipArchiveEntry.setExtra(ZipArchiveEntry.java:440)
      2012-07-24 21:05:12.337139500 	at org.apache.commons.compress.archivers.zip.ZipFile.resolveLocalFileHeaderData(ZipFile.java:833)
      2012-07-24 21:05:12.337140500 	at org.apache.commons.compress.archivers.zip.ZipFile.<init>(ZipFile.java:208)
      2012-07-24 21:05:12.337141500 	at org.apache.commons.compress.archivers.zip.ZipFile.<init>(ZipFile.java:182)
      2012-07-24 21:05:12.337154500 	at org.apache.commons.compress.archivers.zip.ZipFile.<init>(ZipFile.java:143)
      2012-07-24 21:05:12.337154500 	at com.atlassian.jira.issue.attachment.AttachmentZipKit.isZip(AttachmentZipKit.java:174)
      2012-07-24 21:05:12.337155500 	at com.atlassian.jira.plugin.viewissue.AttachmentBlockContextProvider.shouldExpandAsZip(AttachmentBlockContextProvider.java:197)
      

      If this happens, JIRA will stop displaying the attachment panel nicely but throws this error message instead:

      Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators.

      This behaviour does not exist in JIRA 5.0.x

      Attachments

        1. panel-error.png
          panel-error.png
          11 kB
        2. 40094.jpg
          40094.jpg
          110 kB
        3. 40097.jpg
          40097.jpg
          110 kB
        4. 40100.jpg
          40100.jpg
          110 kB

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              Unassigned Unassigned
              amohdaris Azwandi Mohd Aris (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: