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  1. Jira Platform Cloud
  2. JRACLOUD-23708

Road Map Gadget displays 'No Issues' for each version of a project even though there are issues for each of them

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      When using the Road Map Gadget (JIRA Gadget Plugin 4.1.2) and configuring it for a project it displays 'No Issues" for each version even though there are issues for each of them. The problem is that the RoadMap Gadget counts the number of Issues assigned to a FixVersion by running JQL that looks like the following where the Project and Version are both named. : 

          project = "Faktor" AND fixVersion = RELEASE170

      Normally this will work in JQL, however JQL may decide that the key is better than the name and so it will search for issues in the "Faktor-test" project with RELEASE170 fixversion.

      Workaround
      Pre requisites: 
      • The project name needs to be modified and should match the project key to retrieve the results successfully within the Roadmap Gadget.
      Steps :
      • Navigate to the Project Settings -> Details.
      • Rename the project to match the project key.
      • Once the project is renamed, the results should reflect within the roadmap gadget.

              Unassigned Unassigned
              mfinch Marian Finch (Inactive)
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                Created:
                Updated:
                Resolved: