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  1. Jira Platform Cloud
  2. JRACLOUD-21443

Sorting of Filter Results Gadget doesn't Work when Using More Than 3 "Order By" criteria

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Symptom:
      When using Filter Results Gadget, issue sorting works fine for the first three "Order By" criteria, but isn't affected by the 4th/5th/... "Order By" items. It results in the inconsistency between the issue sorting of gadget and the filter displayed when clicking on "matching issues" link at the bottom of the gadget.

      Sample:
      Filter Results Gadget shows the correct sorting for the filters with "Order By" clause less than three criteria

      assignee = currentUser() AND status in (open, "In Progress", Reopened) ORDER BY status, fixVersion, affectedVersion, component

      When the filter has "Order By" clause more than four criteria, Filter Results Gadget applies the first three ones and ignores others after 3rd one.

      assignee = currentUser() AND status in (open, "In Progress", Reopened) ORDER BY status, fixVersion, affectedVersion, component

            [JRACLOUD-21443] Sorting of Filter Results Gadget doesn't Work when Using More Than 3 "Order By" criteria

            Drew Davis added a comment -

            Requesting that this be reopened. Dashboard filter widget sort is still not working when there are more than 3 "order by" criteria in JQL.

            Drew Davis added a comment - Requesting that this be reopened. Dashboard filter widget sort is still not working when there are more than 3 "order by" criteria in JQL.

            William Moore added a comment -

            How can we get this back into the voting area?  Dashboards don't work when they don't reflect the JQL?

            William Moore added a comment - How can we get this back into the voting area?  Dashboards don't work when they don't reflect the JQL?

            Mikko Räsänen added a comment -

            This is STILL a bug. Why is it SO hard to fix?? %&"#¤&"#&¤"%"#¤&!/

            Mikko Räsänen added a comment - This is STILL a bug. Why is it SO hard to fix?? %&"#¤&"#&¤"%"#¤&!/

            Jonathon Gulbrandsen added a comment -

            I'm confused by this. This bug, which is for the cloud version, appears to be marked as Fixed. It most definitely is NOT fixed in our Jira cloud instance. How can we get this re-opened to be investigated?

            Jonathon Gulbrandsen added a comment - I'm confused by this. This bug, which is for the cloud version, appears to be marked as Fixed. It most definitely is NOT fixed in our Jira cloud instance. How can we get this re-opened to be investigated?

            Daniel Nordquist added a comment -

            This affects my team as well (cloud version). It works with three filters but problem is we need all four filters 

            Please consider fixing this bug

            Daniel Nordquist added a comment - This affects my team as well (cloud version). It works with three filters but problem is we need all four filters  Please consider fixing this bug

            Patrick Fletcher added a comment -

            Ah I see thanks.

            Patrick Fletcher added a comment - Ah I see thanks.

            iSOFT Systems added a comment -

            This has only been resolved for the server versions, not the cloud version :/

            iSOFT Systems added a comment - This has only been resolved for the server versions, not the cloud version :/

            Patrick Fletcher added a comment -

            Why is this marked RESOLVED when it is still a problem? If ORDER BY is defined its for a reason.

            Patrick Fletcher added a comment - Why is this marked RESOLVED when it is still a problem? If ORDER BY is defined its for a reason.

            Andrew Hammond added a comment -

            Sorting also appears to be broken for the Filter Results Gadget when using 3 sort criteria (total 27 characters). Please update the title of this bug to read: "Sorting of Filter Results Gadget doesn't Work when Using More Than 2 'Order By' criteria".

            As Sorting is core functionality of a dashboard, I request upgrading the priority to Critical to prevent the starvation on this issue that has been occurring since 2010.

            Andrew Hammond added a comment - Sorting also appears to be broken for the Filter Results Gadget when using 3 sort criteria (total 27 characters). Please update the title of this bug to read: "Sorting of Filter Results Gadget doesn't Work when Using More Than 2 'Order By' criteria". As Sorting is core functionality of a dashboard, I request upgrading the priority to Critical to prevent the starvation on this issue that has been occurring since 2010.

            Miroslav Brabenec added a comment -

            Is there any workaround for this bug? Probably not.

            Miroslav Brabenec added a comment - Is there any workaround for this bug? Probably not.

              tkanafa Tomasz Kanafa
              kren Kelson Ren
              Affected customers:
              23 This affects my team
              Watchers:
              31 Start watching this issue

                Created:
                Updated:
                Resolved: