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  1. Jira Cloud
  2. JRACLOUD-20053

Clarify instructions on moving/removing JavaMail classes in SMTP config

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    • Suggestion
    • Resolution: Fixed
    • Documentation
    • None
    • CAC
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Clarify the instructions on moving/removing the JavaMail JARs in the SMTP configuration:
      http://confluence.atlassian.com/display/JIRA/Configuring+JIRA+to+Send+SMTP+Mail
      http://www.atlassian.com/software/jira/docs/v3.13.5/smtpconfig.html

      We should instruct people to check for the existence of the JARs in the app server and move/replace accordingly, rather than giving them specific instructions based on their specific app server.

      Reason: Some operating systems, such as Red Hat Enterprise Linux, ship the JARS with Tomcat while most do not. So we cannot base the instructions on the specific app server.

      Info: I have already updated the instructions on CAC:
      http://confluence.atlassian.com/display/JIRA/Configuring+JIRA+to+Send+SMTP+Mail

      To be done: Update the instructions for JIRA 3.13 – as requested by a customer:
      http://www.atlassian.com/software/jira/docs/v3.13.5/smtpconfig.html

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              wthompson Wazza
              smaddox SarahA
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