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Suggestion
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Resolution: Won't Fix
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None
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
We've had another mail loop today - someone used out ticketing email address as the From: in a large mail-out. It would be useful to be able to delete items in the mail queue from within Jira to help manage this. Even better, being able to blacklist a subject or email address and drop those into the error queue would be good.
- duplicates
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JSDSERVER-6219 Ability to blacklist e-mail addresses for sending email messages (outgoing notifications)
- Gathering Interest
- relates to
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JRACLOUD-9884 Ability to black list e-mail addresses for sending and receiving e-mail messages
- Closed
This would help enterprise customers greatly. At the moment if an email cannot be sent by the email server then an error is logged in JIRA and the email is retried 10 (ten) times. That's a lot of noise in the logs and quite the extra load in large systems. JEMH is fine inbound but for outbound email it needs code changes in JIRA.
I would imagine this as an admin page for Mail with a White list and a Black list. If the To address for an email matches the white list then it is passed and no further checking occurs. If it matches the blacklist then it fails. This would allow an admin to add their domain to the white list and a "match all" to the black list to support email servers that don't relay mail. The black list should start with a default set of domains from http://www.ietf.org/rfc/rfc2606.txt