Atlassian Support Tools does not work when the service Subversion Revision Indexing Service is not working

com.atlassian.templaterenderer.RenderingException: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getApplicationProperties' in  class $Proxy592 threw exception java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at /templates/system-info.vm[line 1, column 12]
	at com.atlassian.templaterenderer.velocity.one.six.internal.VelocityTemplateRendererImpl.render(VelocityTemplateRendererImpl.java:99)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
...
Caused by: java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer
	at com.atlassian.jira.service.UnloadableJiraServiceContainer.getLastRun(UnloadableJiraServiceContainer.java:70)
	at com.atlassian.support.tools.salext.JiraApplicationInfo.loadProperties(JiraApplicationInfo.java:228)
	at com.atlassian.support.tools.salext.AbstractSupportApplicationInfo.getApplicationProperties(AbstractSupportApplicationInfo.java:213)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
...