Details
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Suggestion
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Resolution: Unresolved
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None
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3
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Description
Issue Summary
- Site admins in the centralized user management (new UI) can't modify users in the Organization. Due to this reason, they should not be able to view the 'Portal-only customers' section in the Admin Portal (admin.atlassian.com).
- However, whenever they try to access the 'Portal-only customers' section, an error is generated:
"Something went wrong
We had trouble trying to fetch your customers. Refresh the page to try again."
- This error message is misleading and needs to be changed to a message where it mentions that access to the 'Portal-only customers' section is not granted for the site admin role.
Steps to Reproduce
- Go to the Admin Portal (admin.atlassian.com). Select an Organization.
- Select Products > Choose your site.
- Select Portal-only customers section.
Expected Results
- The site admin should not be able to access the 'Portal-only customers' section.
Actual Results
- An error message is generated which might be considered a bug as seen in the screenshot below: