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  1. Jira Software Data Center
  2. JSWSERVER-2975

Custom Template Lost after upgrade to GreenHopper 5.5.x or GreenHopper 5.6.x

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • 5.6.1
    • 5.5, 5.6
    • None

      Finding

      • Reported cases happened from GreenHopper 5.3 - 5.4 x (JIRA 4.2) upgrade to GreenHopper 5.5.x - 5.6.0.
      • Unlike the bug report GHS-2276, the references custom template still exist in "GH_CONFIGURATION" property, but GreenHopper doesn't pickup template's settings
      • Look like GreenHopper only refer to the template setting in the "GH_CONFIGURATION" property, new template will only add into the "GH_CONFIGURATION" property as well.

      Workaround
      Manually Update "GH_CONFIGURATION" property with custom template's value. Please refer to KB shown below:

              nmuldoon Nicholas Muldoon [Atlassian]
              vkgan Gan VoonKiat
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                Created:
                Updated:
                Resolved: