The Internal Directory does not support RFC-2798 for the 'name' attribute in LDAP, a name can be a group name or a user name.

Searching, Authentication requests, any CRUD (create, retrieve, update, delete) operation should be case insensitive on the name field.

For example a user the the user name: JamesD is the same as jamesd, or jamesD etc.

There should be only one record for this user in the Internal Directory.