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  1. Crowd Data Center
  2. CWD-6207

With trusted proxy enabled in Crowd , If the X-Forwarded-For header contains x.x.x.x:port log in through Crowd Authenticator fails

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 5.2.3
    • None

    Description

      Issue Descriptions

      Intermittently login fails when using Crowd Authenticator

      The issue might be intermittent if the X-forwarded headers have all random IP addresses between the Crowd app(AWS EC2) and ELB. 

      As per Crowd Documentation configuring a trusted proxy server means that Crowd will iterate through client IP address and IP addresses in the X-Forwarded-For header from right to left and pick the first IP address that is not a trusted proxy. The address is then used as the client's IP address.

      If the IP address contains x.x.x.x:port, Crowd authentication fails with below error

      2024-01-24 23:21:38,064 http-nio-8095-exec-4 ERROR [console.action.principal.AddPrincipal] java.net.UnknownHostException:  X.X.X.X:<port>: invalid IPv6 address literal
      java.lang.RuntimeException: java.net.UnknownHostException: X.X.X.X:<port>: invalid IPv6 address literal
          at com.atlassian.crowd.manager.validation.XForwardedForUtil.getTrustedAddress(XForwardedForUtil.java:42)
      

      Workaround

      • If the customer is using AWS , reconfigure the AWS load balancer to exclude the port number from the header x-forwarded-for.
      • This can be done by setting parameter routing.http.xff_client_port.enabled as false  as described in the below documentation;

      LoadBalancerAttribute

      routing.http.xff_client_port.enable - Indicates whether the X-Forwarded-For header should preserve the source port that the client used to connect to the load balancer. The possible values are true and false. The default is false.

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              Unassigned Unassigned
              d51fc966722f Shivangi Nayak
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                Updated: