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  1. Crowd Data Center
  2. CWD-4360

Unable to import users from Jira

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Details

    • Bug
    • Resolution: Handled by Support
    • High
    • None
    • 2.8
    • None
    • None
    • CentOS 6.5, Oracle Java 1.7, MySQL 5.6.24, Crowd 2.8, Jira Enterprise 3.13.3

    Description

      I'm using Crowd 2.8 to import users from our legacy Jira system into a Crowd internal directory. The users and groups from Jira are migrated, but the group memberships do not (i.e. the groups in Crowd are empty). In Crowd's catalina.out I see:

      2015-05-13 15:49:56,244 http-bio-8095-exec-4 INFO [crowd.importer.importers.BaseImporter] Importing 1019 users.
      2015-05-13 15:50:02,856 http-bio-8095-exec-4 INFO [crowd.importer.importers.BaseImporter] Importing user-to-group member
      ships.
      2015-05-13 15:50:02,862 http-bio-8095-exec-4 ERROR [crowd.importer.importers.BaseImporter] Could not add memberships for
      group 'disaster-planning-committee' as it does not exist in directory with ID: 4096002
      com.atlassian.crowd.exception.GroupNotFoundException: Group <disaster-planning-committee> does not exist
      at com.atlassian.crowd.dao.group.GroupDAOHibernate.findByName(GroupDAOHibernate.java:158)
      at com.atlassian.crowd.dao.group.GroupDAOHibernate.findByName(GroupDAOHibernate.java:46)
      at com.atlassian.crowd.directory.AbstractInternalDirectory.findGroupByName(AbstractInternalDirectory.java:783)
      at com.atlassian.crowd.directory.AbstractInternalDirectory.findGroupByName(AbstractInternalDirectory.java:64)
      at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.findGroupByName(DirectoryManagerGeneric.java:48
      4)
      at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.addAllUsersToGroup(DirectoryManagerGeneric.java
      :1323)

      ....

      I see a "Could not add memberships for group ..." line for (presumably) every group we've imported.

      Of course, at the end of the import process, I would expect to have all the users and groups and their memberships represented in the Crowd directory.

      Many thanks for allowing us to directly create bugs in your system!

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            Unassigned Unassigned
            f17c49c9bf6b Elliot Metsger
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              Created:
              Updated:
              Resolved: