Details
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Bug
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Resolution: Unresolved
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Medium
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None
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8.5.7
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None
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4
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Severity 2 - Major
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59
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Description
Issue Summary
This is reproducible on Data Center: yes
Steps to Reproduce
- Attach a .docx Word file to a page
- As User1 Open the page >> click on the thumbnail >> click on Edit
- As User2 Open the page in another session/browser >> click on the thumbnail >> click on Edit >> Make some changes, then click save, Click Upload in the companion window >> File is uploaded successfully
- As User1, make some changes to the same file that is still open in Word, then click save >> Click Upload in the companion window >> File is stuck at 0% uploading
Logs don't show any errors
info: adc:DirectFile - for file test.docx 2024-03-26T10:17:30.195Z Uploading progress: 0
Expected Results
The newer version of the file should be uploaded successfully
Actual Results
The newer version of the file is never uploaded and the progress bar is stuck at 0%
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available