error saving document in the Rich Text editor

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System Error
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   2. cut & paste the error and system information found below
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Cause:
org.w3c.dom.DOMException: DOM002 Illegal character
 at org.apache.xerces.dom.CoreDocumentImpl.createAttribute(Unknown Source)

Stack Trace: [hide]

org.w3c.dom.DOMException: DOM002 Illegal character
	at org.apache.xerces.dom.CoreDocumentImpl.createAttribute(Unknown Source)
	at org.apache.html.dom.HTMLDocumentImpl.createAttribute(Unknown Source)
	at org.apache.xerces.dom.ElementImpl.setAttribute(Unknown Source)
	at org.cyberneko.html.parsers.DOMFragmentParser.startElement(DOMFragmentParser.java:431)
	at org.cyberneko.html.parsers.DOMFragmentParser.emptyElement(DOMFragmentParser.java:440)
	at org.cyberneko.html.filters.DefaultFilter.emptyElement(DefaultFilter.java:187)
	at org.cyberneko.html.filters.NamespaceBinder.emptyElement(NamespaceBinder.java:325)
	at org.cyberneko.html.HTMLTagBalancer.startElement(HTMLTagBalancer.java:629)
	at org.cyberneko.html.HTMLScanner$ContentScanner.scanStartElement(HTMLScanner.java:2407)
	at org.cyberneko.html.HTMLScanner$ContentScanner.scan(HTMLScanner.java:1881)
	at org.cyberneko.html.HTMLScanner.scanDocument(HTMLScanner.java:809)
	at org.cyberneko.html.HTMLConfiguration.parse(HTMLConfiguration.java:478)
	at org.cyberneko.html.HTMLConfiguration.parse(HTMLConfiguration.java:431)
	at org.cyberneko.html.parsers.DOMFragmentParser.parse(DOMFragmentParser.java:164)
	at com.atlassian.renderer.wysiwyg.DefaultWysiwygConverter.convertXHtmlToWikiMarkup(DefaultWysiwygConverter.java:947)
	at com.atlassian.confluence.pages.wysiwyg.DefaultConfluenceWysiwygConverter.convertXHtmlToWikiMarkup(DefaultConfluenceWysiwygConverter.java:68)
	at com.atlassian.confluence.pages.wysiwyg.DefaultConfluenceWysiwygConverter.convertXHtmlToWikiMarkup(DefaultConfluenceWysiwygConverter.java:63)
	at sun.reflect.GeneratedMethodAccessor603.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:585)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:287)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:181)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:148)
	at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:20)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:170)
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:170)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:176)
	at $Proxy39.convertXHtmlToWikiMarkup(Unknown Source)
	at com.atlassian.confluence.pages.actions.AbstractCreateAndEditPageAction.validate(AbstractCreateAndEditPageAction.java:96)
	at com.atlassian.confluence.pages.actions.EditPageAction.validate(EditPageAction.java:40)
	at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.intercept(DefaultWorkflowInterceptor.java:44)
	at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:39)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.atlassian.confluence.core.ConfluenceValidationInterceptor.intercept(ConfluenceValidationInterceptor.java:16)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:48)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:47)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:114)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:67)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:39)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:25)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:98)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
	at com.opensymphony.webwork.dispatcher.ServletDispatcher.serviceAction(ServletDispatcher.java:229)
	at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:92)
	at com.caucho.server.dispatch.ServletFilterChain.doFilter(ServletFilterChain.java:106)
	at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
	at com.atlassian.confluence.util.profiling.ProfilingPageFilter.parsePage(ProfilingPageFilter.java:137)
	at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:54)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:46)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:44)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:159)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:35)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:96)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:174)
	at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:140)
	at com.atlassian.core.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:27)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.core.filters.gzip.GzipFilter.doFilter(GzipFilter.java:53)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
	at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
	at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:173)
	at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
	at com.caucho.server.http.HttpRequest.handleRequest(HttpRequest.java:274)
	at com.caucho.server.port.TcpConnection.run(TcpConnection.java:511)
	at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:520)
	at com.caucho.util.ThreadPool.run(ThreadPool.java:442)
	at java.lang.Thread.run(Thread.java:595)

Referer URL: http://confluence.atlassian.com/pages/editpage.action?pageId=82870454

Build Information:
confluence.home: /opt/j2ee/domains/atlassian.com/confluence/webapps/atlassian-confluence/data
system.uptime: 2 days, 15 hours, 7 minutes, 24 seconds
system.version: 2.6.0-rc2
build.number: 909

Server Information:
Application Server: Resin/3.0.23
Servlet Version: 2.4
Database Dialect: net.sf.hibernate.dialect.PostgreSQLDialect
Database Driver Name: N/A
Database Driver Version: N/A

Memory Information:
total.memory: 1012 MB
free.memory: 299 MB
used.memory: 713 MB

System Information:
system.date: Sunday, 16 Sep 2007
system.time: 21:13:39
system.favourite.colour: Ecru
java.version: 1.5.0_11
java.vendor: Sun Microsystems Inc.
jvm.version: 1.0
jvm.vendor: Sun Microsystems Inc.
jvm.implementation.version: 1.5.0_11-b03
java.runtime: Java(TM) 2 Runtime Environment, Standard Edition
java.vm: Java HotSpot(TM) 64-Bit Server VM
user.name.word: j2ee
user.timezone: America/Chicago
operating.system: Linux 2.6.9-55.ELsmp
os.architecture: amd64
fs.encoding: ANSI_X3.4-1968

Cluster Information:
Not clustered.

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Request

Information:
URL: http://j2ee.confluence.atlassian.com:8080/500page.jsp
- Scheme: http
- Server: j2ee.confluence.atlassian.com
- Port: 8080
- URI: /500page.jsp
- - Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String: pageId=82870454

Attributes:
- webwork.valueStack : com.opensymphony.xwork.util.OgnlValueStack@3a9a0ac7
- javax.servlet.error.message : DOM002 Illegal character
- sessioninview.FILTERED : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- javax.servlet.error.exception : org.w3c.dom.DOMException: DOM002 Illegal character
- javax.servlet.forward.servlet_path : /pages/doeditpage.action
- os_securityfilter_already_filtered : true
- caucho.forward : true
- com.atlassian.core.filters.gzip.GzipFilter_already_filtered : true
- javax.servlet.jsp.jspException : org.w3c.dom.DOMException: DOM002 Illegal character
- __sitemesh__filterapplied : true
- javax.servlet.forward.request_uri : /pages/doeditpage.action
- javax.servlet.error.status_code : 500
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- atlassian.core.seraph.original.url : /pages/doeditpage.action?pageId=82870454
- loginfilter.already.filtered : true
- javax.servlet.forward.context_path :

Parameters:
- confirm = Save
- pagePermissionTypeRadio = view
- labelsShowing = false
- originalVersion = 11
- parentPageString = Installing Crowd
- pageId = 82870454
- wysiwygcontent = <p>For long-term use, you should configure Crowd to restart automatically when the 
operating system restarts. For Windows servers, this means configuring Crowd to run as a Windows 
service.</p> <p>Running Crowd as a Windows service has other advantages. When Crowd is started manually, 
a console window opens - there is a risk that someone may accidentally shut down Crowd by closing the 
window. Also, the Crowd logs are properly managed by the Windows service (reliably found in 
<tt>\atlassian-crowd.log</tt> in the root Crowd directory), and rotated by file size.</p> <h3><a class="" 
name="5.InstallingCrowdasaWindowsService-InstallingCrowdasaWindowsService"></a>Installing Crowd as a 
Windows Service</h3> <ol> <li>Open a DOS prompt.</li> <li>'cd' to your Crowd directory, and then the Tomcat 
<tt>bin\}} subdirectory, e.g. {{\{CROWD_INSTALL\}\apache-tomcat-5.5.20\bin</tt></li> <li>If a directory in the 
path has spaces (e.g. <tt>C:\Program Files\..</tt>), please convert it to its eight-character equivalent (e.g. 
<tt>c:\Progra~1\..</tt>).</li> <li>Ensure the JAVA_HOME variable is set to the JDK base directory. Use 
<tt>echo %JAVA_HOME%</tt> to confirm this.</li> <li>Run the following command: <div class="macro" 
macrotext="{code}" command="code"><div class="code panel" style="border-width: 1px;"><div 
class="codeContent panelContent"> <pre class="code-java">service.bat install Crowd</pre> 
</div></div></div><p><br clear="all"> <i><u>Screenshot: Installing Crowd as a Windows Service</u></i><br> 
&nbsp;<br> <img src="/download/attachments/82870454/InstallCrowdWindowsService.png" style="border-color: 
gray; border-width: 1pt;" imagetext="InstallCrowdWindowsService.png|style=" border-width:="" 1pt;="" 
border-color:="" gray="" align="absmiddle" border="0"><br clear="all"> <br clear="all"> Crowd should now have 
been installed as a service, and will be visible in the Windows Services console.<br> <i><u>Screenshot: 
Windows Services Console</u></i><br> &nbsp;<br> <img 
src="/download/attachments/82870454/CrowdAsWindowsService.png" style="border-color: gray; border-width: 
1pt;" imagetext="CrowdAsWindowsService.png|style=" border-width:="" 1pt;="" border-color:="" gray="" 
align="absmiddle" border="0"><br clear="all"></p></li> <li>Run the following command, to have the Crowd 
service start automatically when the server starts: <div class="macro" macrotext="{code}" 
command="code"><div class="code panel" style="border-width: 1px;"><div class="codeContent panelContent">
 <pre class="code-java">tomcat5 <span class="code-comment">//US//Crowd --Startup auto</span></pre> 
</div></div></div><p>The Crowd service will automatically start up the next time the server reboots. </p> <div 
class="wikisrc"> {info}</div> <ul> <li>You can manually start the Crowd service with the command <tt>net start
 Crowd</tt>, and stop it with <tt>net stop Crowd</tt>.</li> <li>To see what parameters the Crowd service is 
starting with, go to <b>Start -&gt; Run</b> and run <tt>regedt32.exe</tt>. There should be an entry at 
<tt>HKEY_LOCAL_MACHINE -&gt; SOFTWARE -&gt; Apache Software Foundation -&gt; Procrun 2.0 -&gt; 
Crowd</tt>.</li> </ul> <div class="wikisrc"> {info}</div><p class="atl_conf_pad"> </p></li> </ol> <h3><a 
class="" name="5.InstallingCrowdasaWindowsService-AdditionalCrowdSetupOptions(Optional)"></a>Additional 
Crowd Setup Options (Optional)</h3> <ul> <li>To increase the maximum memory Crowd can use (the default 
will already be 256MB), run: <div class="macro" macrotext="{code}" command="code"><div class="code panel"
style="border-width: 1px;"><div class="codeContent panelContent"> <pre class="code-java">tomcat5 <span 
class="code-comment">//US//Crowd --JvmMx 512</span></pre> </div></div></div><p 
class="atl_conf_pad"> </p></li> <li>If you are running Crowd with JIRA and/or Confluence in the same JVM, 
increase the MaxPermSize to 512 MB: <div class="macro" macrotext="{code}" command="code"><div 
class="code panel" style="border-width: 1px;"><div class="codeContent panelContent"> <pre 
class="code-java">tomcat5 <span class="code-comment">//US//Crowd ++JvmOptions=<span 
class="code-quote">"-XX:MaxPermSize=512m"</span></span></pre> </div></div></div><p 
class="atl_conf_pad"> </p></li> <li>Occasionally, it may be useful to view Crowd's Garbage Collection 
information. This is especially true when investigating memory issues. <ul> <li>To turn on the Verbose GC 
(garbage collection) logging, execute the following command in the command prompt <div class="macro" 
macrotext="{code}" command="code"><div class="code panel" style="border-width: 1px;"><div 
class="codeContent panelContent"> <pre class="code-java">tomcat5 <span 
class="code-comment">//US//Crowd ++JvmOptions=<span 
class="code-quote">"-Xloggc:path\to\logs\atlassian-gc.log"</span></span></pre> </div></div></div><p 
class="atl_conf_pad"> </p></li> <li>The path (denoted by \path\to) refers to the directory in which Crowd is 
currently installed. For example: <div class="macro" macrotext="{code}" command="code"><div class="code 
panel" style="border-width: 1px;"><div class="codeContent panelContent"> <pre class="code-java">tomcat5 
<span class="code-comment">//US//Crowd ++JvmOptions=<span 
class="code-quote">"-Xloggc:c:\crowdinstall\logs\atlassian-gc.log"</span></span></pre> 
</div></div></div><p><br clear="all"></p> <div class="wikisrc"> {info}</div> <p>Refer to the <a 
href="http://tomcat.apache.org/tomcat-5.5-doc/windows-service-howto.html" rel="nofollow" linktype="raw" 
linktext="Tomcat documentation|http://tomcat.apache.org/tomcat-5.5-doc/windows-service-howto.html">Tomcat 
documentation</a>  for further service options.</p><div class="wikisrc"> {info}</div><p 
class="atl_conf_pad"> </p></li> </ul> </li> </ul> <h3><a class="" 
name="5.InstallingCrowdasaWindowsService-RelatedTopics"></a>Related Topics</h3> <p>&nbsp;</p><div 
class="macro">{children:page=5. Installing Crowd as a Windows Service|all=true}</div><p 
class="atl_conf_pad"> </p><br clear="all"><p>&nbsp;</p> 
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- title = 5. Installing Crowd as a Windows Service
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- originalContent = For long-term use, you should configure Crowd to restart automatically when the operating 
system restarts. For Windows servers, this means configuring Crowd to run as a Windows service. Running 
Crowd as a Windows service has other advantages. When Crowd is started manually, a console window opens - 
there is a risk that someone may accidentally shut down Crowd by closing the window. Also, the Crowd logs are 
properly managed by the Windows service (reliably found in {{\atlassian-crowd.log}} in the root Crowd directory, 
and rotated by file size). h3. Installing Crowd as a Windows Service # Open a DOS prompt. # 'cd' to your Crowd 
directory, and then the Tomcat {{bin\}} subdirectory, e.g. {{\{CROWD_INSTALL\}\apache-tomcat-5.5.20\bin}} # If a
 directory in the path has spaces (e.g. {{C:\Program Files\..}}), please convert it to its eight-character equivalent 
(e.g. {{c:\Progra~1\..}}). # Ensure the JAVA_HOME variable is set to the JDK base directory. Use {{echo 
%JAVA_HOME%}} to confirm this. # Run the following command: {code} service.bat install Crowd {code} \\ 
_{+}Screenshot: Installing Crowd as a Windows Service+_ &nbsp; 
!InstallCrowdWindowsService.png|style="border-width: 1pt; border-color: gray"!\\ \\ Crowd should now have been 
installed as a service, and will be visible in the Windows Services console. _{+}Screenshot: Windows Services 
Console+_ &nbsp; !CrowdAsWindowsService.png|style="border-width: 1pt; border-color: gray"!\\ # Run the 
following command, to have the Crowd service start automatically when the server starts: {code} tomcat5 
//US//Crowd --Startup auto {code} The Crowd service will automatically start up the next time the server reboots. 
{info} * You can manually start the Crowd service with the command {{net start Crowd}}, and stop it with {{net 
stop Crowd}}. * To see what parameters the Crowd service is starting with, go to *Start -> Run* and run 
{{regedt32.exe}}. There should be an entry at {{HKEY_LOCAL_MACHINE -> SOFTWARE -> Apache Software 
Foundation -> Procrun 2.0 -> Crowd}}. {info} h3. Additional Crowd Setup Options (Optional) * To increase the 
maximum memory Crowd can use (the default will already be 256MB), run: {code} tomcat5 //US//Crowd --JvmMx
 512 {code} * If you are running Crowd with JIRA and/or Confluence in the same JVM, increase the 
MaxPermSize to 512 MB: {code} tomcat5 //US//Crowd ++JvmOptions="-XX:MaxPermSize=512m" {code} * 
Occasionally, it may be useful to view Crowd's Garbage Collection information. This is especially true when 
investigating memory issues. ** To turn on the Verbose GC (garbage collection) logging, execute the following 
command in the command prompt {code} tomcat5 //US//Crowd 
++JvmOptions="-Xloggc:path\to\logs\atlassian-gc.log" {code} ** The path (denoted by \path\to\) refers to the 
directory in which Crowd is currently installed. For example: {code} tomcat5 //US//Crowd 
++JvmOptions="-Xloggc:c:\crowdinstall\logs\atlassian-gc.log" {code} \\ {info} Refer to the [Tomcat 
documentation|http://tomcat.apache.org/tomcat-5.5-doc/windows-service-howto.html] for further service options. 
{info} h3. Related Topics {children:page=5. Installing Crowd as a Windows Service|all=true}\\
- labelsString =
- newSpaceKey = CROWD
- content = For long-term use, you should configure Crowd to restart automatically when the operating system 
restarts. For Windows servers, this means configuring Crowd to run as a Windows service. Running Crowd as a 
Windows service has other advantages. When Crowd is started manually, a console window opens - there is a 
risk that someone may accidentally shut down Crowd by closing the window. Also, the Crowd logs are properly 
managed by the Windows service (reliably found in {{\atlassian-crowd.log}} in the root Crowd directory, and 
rotated by file size). h3. Installing Crowd as a Windows Service # Open a DOS prompt. # 'cd' to your Crowd 
directory, and then the Tomcat {{bin\}} subdirectory, e.g. {{\{CROWD_INSTALL\}\apache-tomcat-5.5.20\bin}} # If a
 directory in the path has spaces (e.g. {{C:\Program Files\..}}), please convert it to its eight-character equivalent 
(e.g. {{c:\Progra~1\..}}). # Ensure the JAVA_HOME variable is set to the JDK base directory. Use {{echo 
%JAVA_HOME%}} to confirm this. # Run the following command: {code} service.bat install Crowd {code} \\ 
_{+}Screenshot: Installing Crowd as a Windows Service+_ &nbsp; 
!InstallCrowdWindowsService.png|style="border-width: 1pt; border-color: gray"!\\ \\ Crowd should now have been 
installed as a service, and will be visible in the Windows Services console. _{+}Screenshot: Windows Services 
Console+_ &nbsp; !CrowdAsWindowsService.png|style="border-width: 1pt; border-color: gray"!\\ # Run the 
following command, to have the Crowd service start automatically when the server starts: {code} tomcat5 
//US//Crowd --Startup auto {code} The Crowd service will automatically start up the next time the server reboots. 
{info} * You can manually start the Crowd service with the command {{net start Crowd}}, and stop it with {{net 
stop Crowd}}. * To see what parameters the Crowd service is starting with, go to *Start -> Run* and run 
{{regedt32.exe}}. There should be an entry at {{HKEY_LOCAL_MACHINE -> SOFTWARE -> Apache Software 
Foundation -> Procrun 2.0 -> Crowd}}. {info} h3. Additional Crowd Setup Options (Optional) * To increase the 
maximum memory Crowd can use (the default will already be 256MB), run: {code} tomcat5 //US//Crowd --JvmMx
 512 {code} * If you are running Crowd with JIRA and/or Confluence in the same JVM, increase the 
MaxPermSize to 512 MB: {code} tomcat5 //US//Crowd ++JvmOptions="-XX:MaxPermSize=512m" {code} * 
Occasionally, it may be useful to view Crowd's Garbage Collection information. This is especially true when 
investigating memory issues. ** To turn on the Verbose GC (garbage collection) logging, execute the following 
command in the command prompt {code} tomcat5 //US//Crowd 
++JvmOptions="-Xloggc:path\to\logs\atlassian-gc.log" {code} ** The path (denoted by \path\to\) refers to the 
directory in which Crowd is currently installed. For example: {code} tomcat5 //US//Crowd 
++JvmOptions="-Xloggc:c:\crowdinstall\logs\atlassian-gc.log" {code} \\ {info} Refer to the [Tomcat 
documentation|http://tomcat.apache.org/tomcat-5.5-doc/windows-service-howto.html] for further service options. 
{info} h3. Related Topics {children:page=5. Installing Crowd as a Windows Service|all=true}\\
Confluence User:
- rosie@atlassian.com

Logging:
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[ERROR] Sun Sep 16 21:13:39 CDT 2007 [com.atlassian.xwork.interceptors.XWorkTransactionInterceptor] 
Invoking rollback for transaction on action '/pages/doeditpage.action (EditPageAction.doEdit())' due to throwable: 
org.w3c.dom.DOMException: DOM002 Illegal character
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at org.apache.xerces.dom.ElementImpl.setAttribute(Unknown Source)
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at org.cyberneko.html.HTMLScanner.scanDocument(HTMLScanner.java:809)
at org.cyberneko.html.HTMLConfiguration.parse(HTMLConfiguration.java:478)
at org.cyberneko.html.HTMLConfiguration.parse(HTMLConfiguration.java:431)
at org.cyberneko.html.parsers.DOMFragmentParser.parse(DOMFragmentParser.java:164)
at com.atlassian.renderer.wysiwyg.DefaultWysiwygConverter.convertXHtmlToWikiMarkup(DefaultWysiwygConverter.java:947)
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[ERROR] Sun Sep 16 21:13:39 CDT 2007 [com.opensymphony.webwork.dispatcher.ServletDispatcher] Could not execute action
Throwable:
org.w3c.dom.DOMException: DOM002 Illegal character
at org.apache.xerces.dom.CoreDocumentImpl.createAttribute(Unknown Source)
at org.apache.html.dom.HTMLDocumentImpl.createAttribute(Unknown Source)
at org.apache.xerces.dom.ElementImpl.setAttribute(Unknown Source)
at org.cyberneko.html.parsers.DOMFragmentParser.startElement(DOMFragmentParser.java:431)
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at org.cyberneko.html.HTMLTagBalancer.startElement(HTMLTagBalancer.java:629)
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at org.cyberneko.html.HTMLScanner$ContentScanner.scan(HTMLScanner.java:1881)
at org.cyberneko.html.HTMLScanner.scanDocument(HTMLScanner.java:809)
at org.cyberneko.html.HTMLConfiguration.parse(HTMLConfiguration.java:478)
at org.cyberneko.html.HTMLConfiguration.parse(HTMLConfiguration.java:431)
at org.cyberneko.html.parsers.DOMFragmentParser.parse(DOMFragmentParser.java:164)
at com.atlassian.renderer.wysiwyg.DefaultWysiwygConverter.convertXHtmlToWikiMarkup(DefaultWysiwygConverter.java:947)
at com.atlassian.confluence.pages.wysiwyg.DefaultConfluenceWysiwygConverter.convertXHtmlToWikiMarkup(DefaultConfluenceWysiwygConverter.java:68)
at com.atlassian.confluence.pages.wysiwyg.DefaultConfluenceWysiwygConverter.convertXHtmlToWikiMarkup(DefaultConfluenceWysiwygConverter.java:63)
at sun.reflect.GeneratedMethodAccessor603.invoke(Unknown Source)
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