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  1. Confluence Data Center
  2. CONFSERVER-8699

Silent fail of Draft Saving can cause losing typed in information

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Details

    • Suggestion
    • Resolution: Fixed
    • 2.9
    • None
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    Description

      Please read the use case below:

      • user is starting edit some page (user knows that Confluence is saving draft every 30 seconds, so he/she continue editing, previewing, correcting the article)
      • during editing, some trouble with network is happen - so sessions is expired now (user believes that Confluence is saving drafts - but it is not - as there is no auth. session)
      • user press [Save] button
      • user see Login screen

      User data is loosed.

      • User can try to enter his login data and login into Confluence, however "resumed" version of page is outdated (it was never saved after failure)
      • User can press "back" button in browser, but text area form will be without user entered data.

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      Implementation variant.

      As submitting of draft document is performed from the client side, displaying of some icon that will indicate successful/failure commit can be very helpful.

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              matt@atlassian.com Matt Ryall
              92feb176ff9a Pavlo pkasperskyi@gmail.com
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              Dates

                Created:
                Updated:
                Resolved: