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  1. Confluence Data Center
  2. CONFSERVER-39519

Page Export to PDF with JIRA Issue Macro showing "Getting issue details"

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      Page Export to PDF with JIRA Issue Macro showing "Getting issue details"

      Steps to Reproduce

      1. Create a page with JIRA Issue Macro. Make sure the macro displays the result on the page
      2. Export to PDF

      Expected Results

      Page exported with the macro displaying the JIRA issue number,summary and status

      Actual Results

      Page exported with the macro displaying the JIRA issue number, Getting issue details... and the word "Status"

      Notes

      Sample of PDF output

      Workarounds

      (Submitted by a customer in the comments, but the workarounds below have been validated)

      1. Using account with Confluence Administrator role to export the PDF
      2. When using the 'Table of Content' macro; disable the 'Printable' option - TOC will not be displayed when your Confluence-page is exported in PDF;
      3. Use 'Table of Content' macro only at the end of a Confluence-page, after all your JIRA-links are mentioned on the impacted Confluence-page;
      4. Do not use 'Table Of Content'-macro the impacted Confluence-page;
      5. Exporting the Confluence page to PDF via the internal print functionality ('export to PDF') in the browser.

            Unassigned Unassigned
            nmohdkhalid Nabil
            Votes:
            93 Vote for this issue
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            83 Start watching this issue

              Created:
              Updated: