Details
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Bug
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Resolution: Unresolved
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Low
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None
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5.5.3
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Confluence upgrade from 5.3 to 5.5.3
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Severity 3 - Minor
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Description
While updating Confluence, it refused to start because an expired license key was entered.
The message in the log was:
2014-08-14 22:22:18,282 ERROR [localhost-startStop-1] [atlassian.confluence.upgrade.UpgradeLauncherServletContextListener] contextInitialized 1 errors were encountered during upgrade: 2014-08-14 22:22:18,283 ERROR [localhost-startStop-1] [atlassian.confluence.upgrade.UpgradeLauncherServletContextListener] contextInitialized 1: <p>Cannot proceed with upgrade. Your current license does not entitle you to upgrade to this version of Confluence because it is now outside of its support period. If you wish to renew it, please access <a href="http://my.atlassian.com">My Atlassian</a> as the license contact and purchase a license renewal for Confluence. If you have a new license, please enter it on this <a href="$CONTEXT/fixonly/fixlicense.action">page</a> and <b>restart</b>.</p><p>Alternatively, you can continue using Confluence by rolling back to a previous version. To do this you must perform a clean installation of Confluence of the version that needs to be restored then restore the confluence home directory to its pre-upgrade state. No database restorations need to be made.</p>
The problem is the Server ID isn't shown anywhere in the log or on fixlicense.action page. However, Server ID is required when generating a new license key.
Correct behavior: Server ID should be displayed either in the log or on the fixlicense page.