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  1. Confluence Data Center
  2. CONFSERVER-34200

Function 'create backup' produces backup zip file when requested but when zip file is clicked on an 'authorisation required' box appears that will not recognise login details

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    • Icon: Bug Bug
    • Resolution: Support Request
    • Icon: High High
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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      as per the summary - the authorisation box will not allow login and therefore the backup file cannot be accessed / downloaded

      please see screen shot on the attachment

        1. Authentification error.tiff
          297 kB

            shaffenden Steve Haffenden (Inactive)
            26c059660ca7 Russell Delroy
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              Created:
              Updated:
              Resolved: