Summary

Symptom A

When searching for a dashed word, the dash character does not appear in the search results and the hit is not highlighted, making the recognition of the desired result difficult.

Symptom B

Dashes can also be treated as spaces and result in matching the individual words joined by the dash. A search for external-services would have matches for pages with just the individual words external and services.

Steps to reproduce

Symptom A

1. Create a page with the following text:

   This is a built-in functionality that excites many users. We built it ourselves years ago.

2. Search Confluence for the keyword built-in.

Symptom B

1. Create a page (A) with the following text:

   This would fall under external-services

2. Create a page (B) with the following:

   This is external to the company

3. Create a page (C) with the following:

   This is a list of services

4. Search Confluence for the keyword external-services

Expected Results

Symptom A

The search results should return the page above with the word "built-in" bolded.

This is a built-in functionality that excites many users. We built it ourselves years ago.

Symptom B

Search results would only show page A

Actual Results

Symptom A

The search results returns the page above with the word "built" bolded and the dash is removed from the word "built-in".

This is a builtin functionality that excites many users. We built it ourselves years ago.

Symptom B

Search results match on pages B and C