Details
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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
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Description
Issue Summary
Large XML space exports may result in the UI not displaying the download link, even though the export was completed successfully.
Steps to Reproduce
- Export a large space ~150GB+ to XML
- The export will progress and then appear to be stuck
- The export completes in the backend, but no download link is ever displayed
Expected Results
When the export completes a download link should be available.
We have also created a feature request, CONFCLOUD-78317, which would trigger an email notification with a link to download the file upon completion.
Actual Results
When the export completes a download link is not provided.
Workaround
- Try the export again, this can be due to latency issues.
- Reach out to support and request their help to provide the download link.
Attachments
Issue Links
- is related to
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CONFCLOUD-78317 Send a notification email with the download link for space exports
- Gathering Interest