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  1. Confluence Cloud
  2. CONFCLOUD-69006

Page Copy operation with 20+ attachment gets time out

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    Description

      Issue Summary

      When trying to copy a page with 20+ attachments in the New Editor, it either gets timeout in Chrome or a copypage.action file is downloaded in Safari

      Steps to Reproduce

      • Navigate to a page with 20+ attachments
      • Try to copy the page using the option from the drop-down list

      Expected Results

      • The page will be copied

      Actual Results

      In Chrome
      The web page at https://oldeditorsite.atlassian.net/wiki/pages/copypage.action?idOfPageToCopy=1164247084&spaceKey=ASFDS might be temporarily down or it may have moved permanently to a new web address.
      ERR_INVALID_RESPONSE
      
      In Safari: copypage.action file is downloaded, instead of navigating to edit mode for the page copy.
      

      Workaround

      • Open the page
      • Navigate to Page Operations (***)
      • Select View Source
      • Select and copy all
      • Open a new page and paste the content there

      OR

      Delete the unwanted Attachments from the page.

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              Unassigned Unassigned
              gcherian Susan
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              Dates

                Created:
                Updated:
                Resolved: