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  1. Confluence Cloud
  2. CONFCLOUD-53839

Confluence Site Import to Cloud Fail

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Details

    Description

      Summary

      Confluence Site Import is failing to complete

      Steps to Reproduce

      1. Generate a backup from the latest Confluence Server Version 5.8.15
      2. Perform site import on Confluence Cloud
      3. Import fails

      Expected Results

      Confluence site is imported successfully

      Actual Results

      Confluence site backup from the latest version of Confluence Server fails with the following error:

      @4000000056352caf121cb224 2015-10-31 14:03:33,303 ERROR [Long running task: Importing data] [confluence.util.longrunning.ConfluenceAbstractLongRunningTask] run Long running task "Importing data" failed to run.
@4000000056352caf121cb9f4  -- referer: https://example.atlassian.net/wiki/admin/import/importconfluencesite.action | url: /wiki/admin/import/doimportconfluencesite.action | userName: sysadmin | action: doimportconfluencesite
@4000000056352caf121cbddc java.lang.NoSuchMethodError: com.atlassian.sal.api.net.Request.addBasicAuthentication(Ljava/lang/String;Ljava/lang/String;)Lcom/atlassian/sal/api/net/Request;
@4000000056352caf121cd164       at com.atlassian.ondemand.backupmanager.client.DefaultCrowdUsersProvider.prepareCrowdPutRequest(DefaultCrowdUsersProvider.java:227)
@4000000056352caf121cd54c       at com.atlassian.ondemand.backupmanager.client.DefaultCrowdUsersProvider.setUserEncryptedPasswords(DefaultCrowdUsersProvider.java:148)
@4000000056352caf121cd934       at com.atlassian.ondemand.confluenceimporter.procesors.post.UserPostImportTask$1.run(UserPostImportTask.java:276)

      Workaround

      Perform space by space import

      Attachments

        Issue Links

          Testing discovered

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-53668 User avatars are not properly re-imported from a site backup in Confluence Cloud

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-39862 importing a site backup made from pre-5.0 (pre user-rename) into 5.7 or later fails when there are content restriction set on any page

          • Medium - Medium priority issues
          • Closed
          included in

          [JIRA] CPU-64 Confluence 5.9.1-OD-2015.47.1-0002

          mentioned in

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          Activity

            People

              jxie Chii
              namir Nursihah Amir (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: