Upgrade Confluence 5.8.2 to 5.9.9

Hi after upgrade confluence we have problem to start instance with this error
2016-04-27 10:24:16,208 ERROR [localhost-startStop-1] [ContainerBase.[Standalone].[localhost].[/]] log Error configuring application listener of class com.atlassian.confluence.upgrade.UpgradeLauncherServletContextListener
java.lang.ClassNotFoundException: com.atlassian.confluence.upgrade.UpgradeLauncherServletContextListener
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1305)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1139)
at org.apache.catalina.core.DefaultInstanceManager.loadClass(DefaultInstanceManager.java:518)
at org.apache.catalina.core.DefaultInstanceManager.loadClassMaybePrivileged(DefaultInstanceManager.java:499)
at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:118)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4733)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5251)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:147)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1408)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1398)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2016-04-27 10:24:16,216 ERROR [localhost-startStop-1] [ContainerBase.[Standalone].[localhost].[/]] log Skipped installing application listeners due to previous error(s)
27-Apr-2016 10:24:16.217 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file

We have found this error https://confluence.atlassian.com/confkb/upgrade-to-confluence-5-5-fails-on-userindexing-upgrade-task-606470296.html but the select from this bug are giving nothing...

mysql> SELECT * FROM user_mapping WHERE lower_username IS NULL;
Empty set (0.00 sec)

mysql> select * from user_mapping where lower(username) != lower_username;
Empty set (0.00 sec)