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  1. Confluence Cloud
  2. CONFCLOUD-39744

Using emoji on a page disables inline commenting

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    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Atlassian Status as of 29 June, 2017

      Thanks for your patience (and your memes!) We ❤️ emoji too, assuming no 🐉 we'll get a fix out soon.

      Cheers,
      Phil Oye, Senior Product Manager

      Summary

      Using Emoji on a Confluence Page prevents Inline Commenting

      Environment

      • Confluence 1000.95 (Cloud)
      • Confluence 5.8.5 (Server)

      Steps to Reproduce

      1. Create a Page in Confluence which includes a Unicode-6 Emoji Character (📷 🏈)
      2. Attempt to Inline Comment

      Expected Results

      A comment is added inline to the Page

      Actual Results

      When attempting to save the Inline Comment, an error appears indicating "Unable to Save The Comment"

      Confluence logs show:

      2016-05-18 22:43:05,223 ERROR [http-bio-1996-exec-49] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: [com.ctc.wstx.exc.WstxLazyException] Illegal character entity: expansion character (code 0xd83c) not a valid XML character

      Notes

      Seems to only be affected by Unicode-6 Emoji
      Using ⚽️ (not listed in the link above) seems to work
      Emoji in the sidebar (not necessarily on the page itself) also seems to cause the error.

      Workaround

      Remove Emoji Characters from Page

      Attachments

        1. waiting-hope.gif
          131 kB
          Jakub Niżniowski
        2. still-waiting.png
          461 kB
          marcin
        3. PastedGraphic-9.png
          29 kB
          Jennifer Nadolny
        4. noemoticon.gif
          354 kB
          Hubert Tereszkiewicz
        5. needemoji.gif
          826 kB
          Hubert Tereszkiewicz
        6. jim.gif
          5.88 MB
          Kamil Koza
        7. image-2017-12-13-16-21-59-494.png
          57 kB
          Klaus
        8. image-2017-12-13-16-15-03-476.png
          57 kB
          Klaus
        9. image-2017-05-10-09-47-42-366.png
          1.16 MB
          radex
        10. image-2017-05-05-13-16-05-701.png
          3.15 MB
          radex
        11. image-2017-04-13-13-26-34-479.png
          978 kB
          radex
        12. giphy-downsized.gif
          1.75 MB
          Maxime Verger-Del Bove
        13. giphy-8.gif
          871 kB
          Radek
        14. angry-laura.gif
          990 kB
          Radek
        15. angry-laura.gif
          990 kB
          Radek
        16. a-fix-is-coming.png
          174 kB
          philoye
        17. 2017-04-20_1818.png
          4 kB
          Ola

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              kihlberg Klaus (Inactive)
              f4297b99a83a Jennifer Nadolny
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              Dates

                Created:
                Updated:
                Resolved: