Exporting PDF page returns Page Unavailable error

XMLWordPrintable

    • 12
    • Severity 3 - Minor

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      When exporting large pages to PDF, there's a performance issue. When Confluence starts converting said page to PDF, the application becomes unavailable for the users and shows the error Page Unavailable.

      Expected Results

      The page would keep loading until the export is finished. Ideally it would show a progress bar.

      Actual Results

      The customer receives the error Page Unavailable, and is not able to get the PDF.

      Notes

      This issue is more likely to happen when the page includes macros, as for example the Roadmap macro.

      Workaround

      Might want to try to Space PDF export and only include the particular page in it

            Assignee:
            Unassigned
            Reporter:
            Ana Retamal
            Votes:
            4 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated:
              Resolved: