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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Page - Export - PDF
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12
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Severity 3 - Minor
NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.
Summary
When exporting large pages to PDF, there's a performance issue. When Confluence starts converting said page to PDF, the application becomes unavailable for the users and shows the error Page Unavailable.
Expected Results
The page would keep loading until the export is finished. Ideally it would show a progress bar.
Actual Results
The customer receives the error Page Unavailable, and is not able to get the PDF.
Notes
This issue is more likely to happen when the page includes macros, as for example the Roadmap macro.
Workaround
Might want to try to Space PDF export and only include the particular page in it
- is related to
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CONFSERVER-37957 Exporting PDF page returns Page Unavailable error
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- Closed
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