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Suggestion
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Resolution: Unresolved
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1
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11
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NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.
Problem
Attachment preview is enabled automatically for attachment files within Confluence. This is unsupported on some browsers and for some users is an undesired response when clicking on an attachment.
Suggestion
- Disable preview for certain file extensions
- Disable preview for certain spaces
- Tell Confluence how to handle opening certain extensions
- Disable entirely for the instance.
- is related to
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CONFSERVER-36736 Selectively Disable Attachment Preview
- Gathering Interest
- relates to
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CONFCLOUD-36899 Option to Disable Preview of Specific Attachments (PDF, Excel, Word)
- Closed
- was cloned as
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CONFCLOUD-39491 Disable Attachment Preview
- Closed
- mentioned in
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Hi there,
It is difficult to convince users to leave things as they are while recognising behaviour they do not expect.
So we would like to get a countermeasure, such as the option to disable, or downloading and opening a file when clicking on an attachment.