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  1. Confluence Cloud
  2. CONFCLOUD-34177

Space Import causes user to show as anonymous in Metadata

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    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Importing a space export, sometimes causes the creator and last modifier of a page to be displayed as anonymous, despite the data seems correct in the entities.xml. This does not happens for all pages or versions, only some of them.

      Workaround for Server solution

      https://confluence.atlassian.com/display/CONFKB/Space+or+Site+XML+imported+Page+or+Blog+Creator+is+shown+as+Anonymous

      Workaround for Cloud solution

      In Cloud, this might be due to the username being different (export vs import).

      a) Update the username of the user having Anonymous to be the same as the username in the previous account
      b) Delete the imported space
      c) Try importing again

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-34177 Space Import causes user to show as anonymous in Metadata

          • Low - Low priority issues
          • Gathering Impact
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-30217 Space Import causes users to show as Anonymous in metadata

          • Medium - Medium priority issues
          • Closed

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              Unassigned Unassigned
              aconde Alejandro Conde Carrillo (Inactive)
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                Updated:
                Resolved: