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  1. Confluence Cloud
  2. CONFCLOUD-32450

Allow Space Admins to 'Promote' the Blank Page Template

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Story:
      As a user, I would like to see a list of 'promoted' space templates along with the 'blank page' template, since sometimes I do need to create a new page and hiding the 'blank page' option is misleading.

      Notes:
      The ability to hide the 'blank page' template is very useful when trying to push users to use other templates, but for some of our spaces creating pages from scratch occurs side-by-side with templates. Having the 'blank page' template live beneath the fold for these spaces is, at the very least, an annoyance.

      Workaround:
      Create a template in the space which nothing in it with a suitable name, e.g. "Blank Template", and promote that one. It should show up with the other promoted templates, and users can now create a blank page.
      ( On large sites with many spaces it will be cumbersome. But for single spaces and smaller sites it should do the trick until this improvement is implemented. )

            [CONFCLOUD-32450] Allow Space Admins to 'Promote' the Blank Page Template

            srisreeni added a comment -

            With the current experience, the user is taken directly to the Blank Page editor without the need for choosing a "Blank Page" template. Hence there is no additional need for promoting a blank page template.

            srisreeni added a comment - With the current experience, the user is taken directly to the Blank Page editor without the need for choosing a "Blank Page" template. Hence there is no additional need for promoting a blank page template.

            deejay added a comment -

            It would be great to have some news about this. This is definitely something that would help us manage user content better.

            deejay added a comment - It would be great to have some news about this. This is definitely something that would help us manage user content better.

            ES added a comment -

            Promotion should be available for global templates.

            ES added a comment - Promotion should be available for global templates.

            Any news here? I am having a company wide standard template that is hidden behind the "show more" link and thus is unused mostly.

            Sebastian Koch added a comment - Any news here? I am having a company wide standard template that is hidden behind the "show more" link and thus is unused mostly.

            It is very difficult to build a usable infrastructure for my users when I can't hide irrelevant templates without also hiding blank page and blog post. I have to choose between a giant mess of global templates and a curated list missing its two most important members.

            Colin P. Hill added a comment - It is very difficult to build a usable infrastructure for my users when I can't hide irrelevant templates without also hiding blank page and blog post. I have to choose between a giant mess of global templates and a curated list missing its two most important members.

            PJ added a comment -

            Are there any news on this ticket? Being able to edit the template for the blank/empty page or removing it from the list is super useful.

            PJ added a comment - Are there any news on this ticket? Being able to edit the template for the blank/empty page or removing it from the list is super useful.

            karin.vandriel added a comment -

            I agree that promotion should be available for global templates when creating a new space. Alternatively, using a user template that pulls in the global template's content might work. Currently we have to set up the templates on each space to get the usability needed and that is not user friendly and gives a large overhead on template maintenance...

            karin.vandriel added a comment - I agree that promotion should be available for global templates when creating a new space. Alternatively, using a user template that pulls in the global template's content might work. Currently we have to set up the templates on each space to get the usability needed and that is not user friendly and gives a large overhead on template maintenance...

            Just created some global templates and am really baffled at the poor user experience provided. I can create a new Global template, but it is hidden from our users? Who on earth designs these features?

            Deleted Account (Inactive) added a comment - Just created some global templates and am really baffled at the poor user experience provided. I can create a new Global template, but it is hidden from our users? Who on earth designs these features?

            I strongly agree with Garrick Bodine - My organization is still relatively small (we have around 15 users), but we have a number of global templates that apply across the board to nearly every Confluence space we use, and I desperately need the ability to bring these custom templates to the top of the list so my users are reminded to put them to use when appropriate. Aside from the hassle of copying these templates to each space where they are needed (more than half a dozen at this time), what's really ridiculous about that solution is having to go edit multiple copies of the same template when a change is needed based on an ever-evolving company-wide workflow, user feedback, or just additions/removals of template elements.

            Marshall Stokes added a comment - I strongly agree with Garrick Bodine - My organization is still relatively small (we have around 15 users), but we have a number of global templates that apply across the board to nearly every Confluence space we use, and I desperately need the ability to bring these custom templates to the top of the list so my users are reminded to put them to use when appropriate. Aside from the hassle of copying these templates to each space where they are needed (more than half a dozen at this time), what's really ridiculous about that solution is having to go edit multiple copies of the same template when a change is needed based on an ever-evolving company-wide workflow, user feedback, or just additions/removals of template elements.

            The inability to promote global templates does make creating templates far, far less usable and useful. In addition to crippling site-wide updates to templates, it's a training issue for us. Now not only do you have to train people on how to use the templates (which is not too bad usually), you have to train them to find the right ones amongst all the non-relevant ones (which is worse because you've raised the entry bar to the process altogether). This is a case where Confluence is clearly not scaling well, even in our smallish environment.

            Garrick Bodine added a comment - The inability to promote global templates does make creating templates far, far less usable and useful. In addition to crippling site-wide updates to templates, it's a training issue for us. Now not only do you have to train people on how to use the templates (which is not too bad usually), you have to train them to find the right ones amongst all the non-relevant ones (which is worse because you've raised the entry bar to the process altogether). This is a case where Confluence is clearly not scaling well, even in our smallish environment.

              Unassigned Unassigned
              8ddfbafaefcc Haddon Fisher
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