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  1. Confluence Cloud
  2. CONFCLOUD-27494

Failure to startup after adding Confluence to existing OnDemand instance

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Details

    • Bug
    • Resolution: Support Request
    • Medium
    • None

    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      One OnDemand instance is failing to start up after a customer added Confluence to an existing OnDemand instance with an unresolved constraint error for com.octo.captcha.service.image. Many plugins fail to start for this reason and Confluence on the instance is unusable.

      Example error in log:

      2012-12-10 06:59:52.349399500 2012-12-10 06:59:52,349 INFO [main] [atlassian.plugin.manager.DefaultPluginManager] init Initialising the plugin system
      2012-12-10 06:59:52.376717500 2012-12-10 06:59:52,374 INFO [main] [studio.confluence.startup.OnDemandPluginMaintainer] logSuccess Confluence OnDemand [ALACARTE] enforced plugin ...
      2012-12-10 06:59:52.376719500 2012-12-10 06:59:52,375 INFO [main] [studio.confluence.startup.OnDemandPluginMaintainer] logSuccess ...  enablement for [com.atlassian.studio.confluence, com.atlassian.shipit.click-listener-plugin, com.atlassian.confluence.plugins.confluence-mobile, com.atlassian.mywork.mywork-common-plugin, com.atlassian.mywork.mywork-confluence-provider-plugin, com.atlassian.mywork.mywork-confluence-host-plugin]
      2012-12-10 06:59:52.376728500 2012-12-10 06:59:52,375 INFO [main] [studio.confluence.startup.OnDemandPluginMaintainer] logSuccess ... disablement for [com.atlassian.studio.confluence.standalone, com.atlassian.confluence.whatsnew, com.atlassian.confluence.plugins.confluence-email-gateway]
      2012-12-10 07:00:08.130363500 2012-12-10 07:00:08,129 WARN [main] [atlassian.plugin.manager.DefaultPluginManager] addPlugins System plugin is disabled: com.atlassian.studio.confluence.standalone
      2012-12-10 07:00:10.826047500 2012-12-10 07:00:10,825 ERROR [main] [plugin.osgi.factory.OsgiPlugin] enableInternal Detected an error (BundleException) enabling the plugin 'com.atlassian.confluence.extra.officeconnector' : Unresolved constraint in bundle com.atlassian.confluence.extra.officeconnector [48]: Unable to resolve 48.0: missing requirement [48.0] package; (package=com.octo.captcha.service.image).  This error usually occurs when your plugin imports a package from another bundle with a specific version constraint and either the bundle providing that package doesn't meet those version constraints, or there is no bundle available that provides the specified package. For more details on how to fix this, see http://confluence.atlassian.com/x/1xy6D
      2012-12-10 07:00:10.840234500 2012-12-10 07:00:10,834 WARN [main] [plugin.osgi.factory.OsgiPlugin] enable Unable to enable plugin 'com.atlassian.confluence.extra.officeconnector'
      2012-12-10 07:00:10.840238500 com.atlassian.plugin.osgi.container.OsgiContainerException: Cannot start plugin: com.atlassian.confluence.extra.officeconnector
      2012-12-10 07:00:10.840240500 	at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(OsgiPlugin.java:445)
      2012-12-10 07:00:10.840242500 	at com.atlassian.plugin.impl.AbstractPlugin.enable(AbstractPlugin.java:237)
      2012-12-10 07:00:10.840252500 	at com.atlassian.plugin.impl.AbstractDelegatingPlugin.enable(AbstractDelegatingPlugin.java:215)
      2012-12-10 07:00:10.840254500 	at com.atlassian.plugin.manager.PluginEnabler.actualEnable(PluginEnabler.java:114)
      2012-12-10 07:00:10.840255500 	at com.atlassian.plugin.manager.PluginEnabler.enable(PluginEnabler.java:99)
      2012-12-10 07:00:10.840256500 	at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:725)
      2012-12-10 07:00:10.840259500 	at com.atlassian.plugin.manager.DefaultPluginManager.init(DefaultPluginManager.java:178)
      2012-12-10 07:00:10.840261500 	at com.atlassian.confluence.plugin.ConfluencePluginManager.init(ConfluencePluginManager.java:192)
      2012-12-10 07:00:10.840262500 	at com.atlassian.confluence.plugin.PluginFrameworkContextListener.contextInitialized(PluginFrameworkContextListener.java:52)
      2012-12-10 07:00:10.840268500 	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205)
      2012-12-10 07:00:10.840269500 	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704)
      2012-12-10 07:00:10.840274500 	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
      2012-12-10 07:00:10.840274500 	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
      2012-12-10 07:00:10.840277500 	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
      2012-12-10 07:00:10.840277500 	at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
      2012-12-10 07:00:10.840278500 	at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
      2012-12-10 07:00:10.840279500 	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
      2012-12-10 07:00:10.840280500 	at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
      2012-12-10 07:00:10.840281500 	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
      2012-12-10 07:00:10.840282500 	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
      2012-12-10 07:00:10.840282500 	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
      2012-12-10 07:00:10.840286500 	at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
      2012-12-10 07:00:10.840286500 	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
      2012-12-10 07:00:10.840287500 	at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
      2012-12-10 07:00:10.840288500 	at org.apache.catalina.core.StandardService.start(StandardService.java:525)
      2012-12-10 07:00:10.840288500 	at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
      2012-12-10 07:00:10.840294500 	at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
      2012-12-10 07:00:10.840294500 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      2012-12-10 07:00:10.840295500 	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      2012-12-10 07:00:10.840296500 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      2012-12-10 07:00:10.840296500 	at java.lang.reflect.Method.invoke(Method.java:597)
      2012-12-10 07:00:10.840298500 	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
      2012-12-10 07:00:10.840298500 	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
      2012-12-10 07:00:10.840299500 Caused by: org.osgi.framework.BundleException: Unresolved constraint in bundle com.atlassian.confluence.extra.officeconnector [48]: Unable to resolve 48.0: missing requirement [48.0] package; (package=com.octo.captcha.service.image)
      2012-12-10 07:00:10.840304500 	at org.apache.felix.framework.Felix.resolveBundle(Felix.java:3409)
      2012-12-10 07:00:10.840304500 	at org.apache.felix.framework.Felix.startBundle(Felix.java:1709)
      2012-12-10 07:00:10.840305500 	at org.apache.felix.framework.BundleImpl.start(BundleImpl.java:905)
      2012-12-10 07:00:10.840307500 	at org.apache.felix.framework.BundleImpl.start(BundleImpl.java:892)
      2012-12-10 07:00:10.840308500 	at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(OsgiPlugin.java:417)
      2012-12-10 07:00:10.840308500 	... 32 more
      2012-12-10 07:00:10.840309500 2012-12-10 07:00:10,839 ERROR [main] [atlassian.plugin.manager.PluginEnabler] actualEnable Unable to enable plugin com.atlassian.confluence.extra.officeconnector
      2012-12-10 07:00:10.840311500 com.atlassian.plugin.osgi.container.OsgiContainerException: Cannot start plugin: com.atlassian.confluence.extra.officeconnector
      2012-12-10 07:00:10.840312500 	at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(OsgiPlugin.java:445)
      2012-12-10 07:00:10.840313500 	at com.atlassian.plugin.impl.AbstractPlugin.enable(AbstractPlugin.java:237)
      2012-12-10 07:00:10.840315500 	at com.atlassian.plugin.impl.AbstractDelegatingPlugin.enable(AbstractDelegatingPlugin.java:215)
      2012-12-10 07:00:10.840315500 	at com.atlassian.plugin.manager.PluginEnabler.actualEnable(PluginEnabler.java:114)
      2012-12-10 07:00:10.840319500 	at com.atlassian.plugin.manager.PluginEnabler.enable(PluginEnabler.java:99)
      2012-12-10 07:00:10.840319500 	at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:725)
      2012-12-10 07:00:10.840320500 	at com.atlassian.plugin.manager.DefaultPluginManager.init(DefaultPluginManager.java:178)
      2012-12-10 07:00:10.840321500 	at com.atlassian.confluence.plugin.ConfluencePluginManager.init(ConfluencePluginManager.java:192)
      2012-12-10 07:00:10.840322500 	at com.atlassian.confluence.plugin.PluginFrameworkContextListener.contextInitialized(PluginFrameworkContextListener.java:52)
      2012-12-10 07:00:10.840323500 	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205)
      2012-12-10 07:00:10.840324500 	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704)
      2012-12-10 07:00:10.840324500 	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
      2012-12-10 07:00:10.840326500 	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
      2012-12-10 07:00:10.840326500 	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
      2012-12-10 07:00:10.840327500 	at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
      2012-12-10 07:00:10.840330500 	at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
      2012-12-10 07:00:10.840330500 	at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
      2012-12-10 07:00:10.840331500 	at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
      2012-12-10 07:00:10.840332500 	at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
      2012-12-10 07:00:10.840338500 	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
      2012-12-10 07:00:10.840339500 	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
      2012-12-10 07:00:10.840340500 	at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
      2012-12-10 07:00:10.840340500 	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
      2012-12-10 07:00:10.840343500 	at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
      2012-12-10 07:00:10.840344500 	at org.apache.catalina.core.StandardService.start(StandardService.java:525)
      2012-12-10 07:00:10.840345500 	at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
      2012-12-10 07:00:10.840345500 	at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
      2012-12-10 07:00:10.840346500 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      2012-12-10 07:00:10.840347500 	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      2012-12-10 07:00:10.840352500 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      2012-12-10 07:00:10.840353500 	at java.lang.reflect.Method.invoke(Method.java:597)
      2012-12-10 07:00:10.840353500 	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
      2012-12-10 07:00:10.840354500 	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
      2012-12-10 07:00:10.840355500 Caused by: org.osgi.framework.BundleException: Unresolved constraint in bundle com.atlassian.confluence.extra.officeconnector [48]: Unable to resolve 48.0: missing requirement [48.0] package; (package=com.octo.captcha.service.image)
      2012-12-10 07:00:10.840358500 	at org.apache.felix.framework.Felix.resolveBundle(Felix.java:3409)
      2012-12-10 07:00:10.840358500 	at org.apache.felix.framework.Felix.startBundle(Felix.java:1709)
      2012-12-10 07:00:10.840359500 	at org.apache.felix.framework.BundleImpl.start(BundleImpl.java:905)
      2012-12-10 07:00:10.840362500 	at org.apache.felix.framework.BundleImpl.start(BundleImpl.java:892)
      2012-12-10 07:00:10.840363500 	at com.atlassian.plugin.osgi.factory.OsgiPlugin.enableInternal(OsgiPlugin.java:417)
      2012-12-10 07:00:10.840364500 	... 32 more
      

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              shaldane Sam Haldane (Inactive)
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