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  1. Confluence Cloud
  2. CONFCLOUD-22983

Mail server gives misleading information on From Name and From Address

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    Description

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Problem Definition

      When Confluence send an email from an user update its from field is sent this way:
      "Name Surname (admin@confluence.com)"

      This leads some users to reply to the email hoping it will reach the user but actually this will go to the email configured with Confluence mail server.

      Suggested Solution

      Confluence should send an email with the correct email from the user and not the admin email or allow the user to configure the "from" field.

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              ca3a8820a849 Nancy Shao
              rgadami Rodrigo Girardi Adami
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                Created:
                Updated: