Details
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Suggestion
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Resolution: Unresolved
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12
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Description
NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.
Problem Definition
When Confluence send an email from an user update its from field is sent this way:
"Name Surname (admin@confluence.com)"
This leads some users to reply to the email hoping it will reach the user but actually this will go to the email configured with Confluence mail server.
Suggested Solution
Confluence should send an email with the correct email from the user and not the admin email or allow the user to configure the "from" field.
Attachments
Issue Links
- duplicates
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CONFCLOUD-70315 Remove names from the "from" field on e-mail notifications
- Closed
- is related to
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CONFSERVER-22983 Mail server gives misleading information on From Name and From Address
- Gathering Interest