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  1. Confluence Cloud
  2. CONFCLOUD-20855

More descriptive error if Confluence cannot find Home Directory

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      From a recent support request, the error received was:

      Type Description Exception Level Time
      bootstrap Could not load bootstrap from environment

      No server id found.       		org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'bootstrapPluginManager' defined in class path resource [setupContext.xml]: Cannot resolve reference to bean 'bootstrapBundledPluginLoader' while setting constructor argument with key [1]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'bootstrapBundledPluginLoader': FactoryBean threw exception on object creation; nested exception is java.lang.NullPointerException fatal 2010-09-16 02:31:15

      I assumed this was due to a corrupt/incomplete confluence.cfg.xml file, however it was actually due to setting the confluence-init.properties to point to a path that didn't exist on the server.

      Can we perhaps include more info in the error, or implement more checks to narrow down the potential causes?

              Unassigned Unassigned
              mseager Michael S
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                Created:
                Updated:
                Resolved: