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  1. Confluence Cloud
  2. CONFCLOUD-19263

Trouble viewing QuickTime Movies in Snow Leopard and Safari

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    Description

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      problem description:

      Confluence fails to render .mov file only in Snow Leopard AND Safari (tested in Safari 4.0.3) - the browser will renders a big quick time logo with question mark over it (screenshot). The browser is not able to locate the file either via linking as if the file does not exist.

      Interestingly, the same Safari browser was able to render .mov in EAC (running Confluence 3.3m1).

      It works in Firefox in Snow Leopard and in Mac 10.5.8's Safari.

      Whomever is working on this ticket, please make sure that the fix in Confluence 3.3m1 gets applied in 3.2.x.

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        1. safari.jpg
          90 kB
          Roy Hartono [Atlassian]

        Issue Links

          is related to

          Suggestion - CONFSERVER-19263 Trouble viewing QuickTime Movies in Snow Leopard and Safari

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-26867 Multimedia macro doesn't work with Safari and Quicktime plugin

          • Medium - Medium priority issues
          • Closed

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              Unassigned Unassigned
              rhartono Roy Hartono [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: