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  1. Atlassian Cloud
  2. CLOUD-7567

Unable to search, or display issues in JIRA, or JIRA Agile.

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    Description

      When performing any issue lookup function within JIRA, or JIRA Agile, the user is presented with either a 500 error, or a page only displaying JIRA's header and footer without any information returned.

      JIRA components/actions affected:
      Saved Filters
      Issue Searches
      Accessing Behave Pro Plugin modules
      Accessing My Work Calendar Plugin Modules
      opening single JIRA issues
      trying to view Agile Boards

      Workaround:
      1. Disable Atlassian Connect plugins such as Behave Pro, or My Work Calendar, or Zendesk.

      2. f the issue persists, please contact support immediately @ support.atlassian.com

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              sruiz Seb Ruiz (Inactive)
              gsackett Gary
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              Dates

                Created:
                Updated:
                Resolved: