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  1. Atlassian Cloud
  2. CLOUD-3559

Unable to Connect to Jira via Atlassian Connector for Intellij

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Details

    • Bug
    • Resolution: Timed out
    • Medium
    • None
    • None
    • OSX, Intellij 10.1

    Description

      In trying to resolve this issue with the connector:

      https://studio.atlassian.com/browse/PL-2420

      I upgraded to the SNAPSHOT release. Now unable to connect to Jira Studio via the Intellij Connector. Below is the error message I get. Unclear if the problem is with the new software, or if a security setting in Jira needs to be changed.

      com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Authentication failed
      at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:200)
      at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(JIRAServerFacade2Impl.java:140)
      at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(IntelliJJiraServerFacade.java:243)
      at com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(ProductConnector.java:31)
      at com.atlassian.theplugin.ConnectionWrapper.run(ConnectionWrapper.java:63)
      Caused by: com.atlassian.jira.rpc.exception.RemoteAuthenticationException: An elevated security check is required for 'admin'. They have not been allowed an attempt to authenticate.
      at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
      at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
      at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
      at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
      at java.lang.Class.newInstance0(Class.java:355)
      at java.lang.Class.newInstance(Class.java:308)
      at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104)
      at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90)
      at com.atlassian.connector.commons.jira.soap.axis.RemoteAuthenticationException.getDeserializer(RemoteAuthenticationException.java:85)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154)
      at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84)
      at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464)
      at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)
      at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157)
      at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
      at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
      at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)
      at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)
      at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
      at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
      at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
      at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
      at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
      at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
      at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
      at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
      at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
      at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
      at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
      at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
      at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
      at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
      at org.apache.axis.client.Call.invoke(Call.java:2767)
      at org.apache.axis.client.Call.invoke(Call.java:2443)
      at org.apache.axis.client.Call.invoke(Call.java:2366)
      at org.apache.axis.client.Call.invoke(Call.java:1812)
      at com.atlassian.connector.commons.jira.soap.axis.JirasoapserviceV2SoapBindingStub.login(JirasoapserviceV2SoapBindingStub.java:4507)
      at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:192)
      ... 4 more

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              Updated:
              Resolved: