Uploaded image for project: 'Atlassian Cloud'
  1. Atlassian Cloud
  2. CLOUD-11751

Ability to retrieve comprehensive billing information via REST API

    XMLWordPrintable

Details

    • 3
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      User Problem

      Currently, only organisation admins have the ability to access billing information in the Admin Hub. Some of the endpoints that only org admins have access to are:

      • Billing preview:
        https://admin.atlassian.com/o/{Org_ID}/billing-preview
        
      • Overview:
        https://admin.atlassian.com/o/{Org_ID}/billing/overview
        
      • Manage subscriptions
        https://admin.atlassian.com/o/{Org_ID}/billing/applications
        

      This can be problematic in large enterprise organisations because org admins tend to be responsible for the technical aspects of the application not the financial aspect. These responsibilities usually lie with other members of the organisation than might not have the technical training to be given org admin rights.

      Suggested Solutions

      Having the ability to retrieve comprehensive billing information via REST API could alleviate this requirement, as companies can then work on custom integrations to provide these non-technical members with proper visibility over important billing information. Some of the required information to be returned by the endpoint would be:

      • List of sites
      • User limits and usage (licenses consumed and total licenses available)
      • Information per product on each site

      Current Workarounds

      No workarounds available for non org admins

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              ca528a390f48 Pablo Bastos
              Votes:
              11 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated: